Aneurin Bevan University Health Board in Wales is seeking a compassionate administrator to act as the first point of contact for concerns from patients, families and service users. You will log calls in RLDatix, record details accurately and agree actions with the Concerns Manager.
The role requires a calm, empathetic approach, strong IT skills (Word, Excel, Outlook) and the ability to work with distressed individuals.
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Empathetic Call Handler & Admin Coordinator in Caerleon employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer, offering a dynamic work environment at the Royal Gwent Hospital in Newport, where you can make a significant impact in Head and Neck Radiology. With a strong focus on professional development, leadership opportunities, and a commitment to teaching and research, we foster a collaborative culture that prioritises patient care and employee well-being. Join us to be part of a dedicated team that values innovation and excellence in the NHS.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
