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- Tasks: Join our team as an Administration Officer, handling calls, typing reports, and welcoming families.
- Company: Aneurin Bevan University Health Board is a multi-award-winning NHS organisation dedicated to exceptional care.
- Benefits: Enjoy flexible working, paid training, and a supportive workplace with a focus on wellbeing.
- Other info: This role is office-based, offering a temporary pay top-up reflecting the living wage.
- Why this job: Be part of a passionate team making a real impact in healthcare while developing your career.
- Qualifications: GCSEs (Grades A-C) and strong admin skills are essential; experience in a similar role preferred.
The predicted salary is between 24638 - 27400 £ per year.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3. If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour – £24,638 per annum. This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process. Job Overview Do you have previous experience in a demanding administrative / secretarial role where you worked under pressure whilst maintaining high levels of accuracy and efficiency? If the answer is yes, then this could be the role for you! An exciting opportunity has arisen for an enthusiastic and conscientious Administration Officer / Support Secretary to join our admin team within Child and Family Psychology and Therapies Service. We are looking for someone with proven excellent administration, communication and IT skills. You must have a good telephone manner with good organisational skills, flexible approach to meet the needs of the service and be able to work independently and as part of a team in a busy environment. A good standard of GCSE education (Grades A-C) and a good knowledge of Microsoft Packages is essential. You must have an understanding of the principles of confidentiality due to nature of work. A welcoming manner is essential as you will have direct contact with families and health professionals. This post is office based. Main duties of the job The Main Duties Of The Role Include Typing of letters, reports and other correspondence To greet families and professionals on reception To receive telephone calls and manage the telephone enquiries To exercise judgement when dealing with enquiries To register referrals and process information on our systems. Attend meetings and take minutes Stationery orders as required. Other duties relevant to post as required by line manager. Working for our organisation Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Qualifications Essential criteria Good Standard of GCSE Education Knowledge of secretarial or administrative procedures and systems, such as answering queries, acquired through experience and training to Vocational Level 3 or equivalent demonstrable knowledge and experience Desirable criteria ECDL full passport or equivalent Experience Essential criteria Experience in an administrative role Desirable criteria Experience of working in an NHS organisation #J-18808-Ljbffr
Administration Officer / Support Secretary employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer / Support Secretary
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Highlight your relevant experience in administration and secretarial roles during the interview, showcasing how you've successfully managed similar tasks under pressure.
✨Tip Number 2
Demonstrate your communication skills by preparing to discuss how you handle telephone enquiries and greet families and professionals. Consider role-playing these scenarios with a friend to build confidence.
✨Tip Number 3
Research Aneurin Bevan University Health Board and their values. Be ready to express why you want to work for them specifically, and how your personal values align with their mission of providing exceptional care.
✨Tip Number 4
Prepare questions to ask at the end of your interview. This shows your interest in the role and the organisation. You might ask about opportunities for professional development or how the team collaborates in a busy environment.
We think you need these skills to ace Administration Officer / Support Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or secretarial roles. Emphasise your skills in communication, organisation, and IT, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of confidentiality and your ability to work under pressure while maintaining accuracy.
Highlight Relevant Qualifications: Clearly state your GCSE qualifications and any additional training or certifications related to administration or secretarial work. If you have an ECDL full passport or equivalent, make sure to include it.
Follow Application Instructions: Pay close attention to the application instructions provided in the job advert. Ensure you submit your application through the correct channels and check your email regularly for updates.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in administrative roles. Highlight specific tasks you've handled, such as managing correspondence, taking minutes, or handling telephone enquiries, to demonstrate your capability.
✨Demonstrate Communication Skills
Since the role involves direct contact with families and health professionals, practice articulating your thoughts clearly. Use examples from past experiences where effective communication made a difference.
✨Familiarise Yourself with Microsoft Packages
As proficiency in Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in your previous roles to enhance efficiency and accuracy.
✨Emphasise Flexibility and Teamwork
The job requires a flexible approach and the ability to work both independently and as part of a team. Prepare examples that showcase your adaptability and how you’ve successfully collaborated with others in a busy environment.