Health Care Support Worker - Radiology in Abergavenny

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk. If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Aneurin Bevan University Health Board supports flexible working. Health Board grounds are required to be smoke‑free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke‑Free Environment Policy. For help to quit smoking please contact our Help Me Quit Team.

Job Overview: Independently undertake direct clinical tasks delegated from registered staff across the multiple imaging disciplines, to facilitate efficient radiology services. Work alongside registered staff to assist with examinations such as fine needle aspirations, biopsies and fluoroscopy examinations. Undertake a variety of administration and clerical duties required within the role, such as booking and scheduling examinations, under the direction of registered staff. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job:

• Greet patients, performing initial ID checks
• Collect and escort patients to/from examination rooms
• Chaperone for patients undergoing intimate examinations, ensuring dignity and confidentiality is maintained at all times
• Work alongside and under direction of senior registered staff, assist with aseptic techniques and examinations such as fine needle aspirations
• Prepare equipment for a complex trolley setting, assisting staff with setting the aseptic area
• Recognise the signs of a deteriorating patient and contrast media reaction
• Attend to patients' hygiene needs and assist with dressing/undressing and toileting requirements
• Work alone in a specified setting relevant to role and experience, under indirect supervision
• Commit to the provision of out of hours, shifts, and cross‑site working as required to ensure service provision
• Use a variety of software programmes
• Support the induction and training of newly employed staff through the demonstration of own duties and role

Qualifications:

• NVQ Level 3 in Health and Social Care or equivalent demonstrable knowledge and experience.
• Good standard of general education including GCSEs (or equivalent) in English and Maths.
• Understanding of learning disabilities and the health inequalities experienced by this population.
• Knowledge of person‑centred care and the importance of reasonable adjustments safeguarding, and professional boundaries.

• Additional qualifications related to healthcare

Experience:

• Experience of working with patients or other vulnerable groups.
• Experience providing care or support in a healthcare, social care, or community setting.
• Experience working as part of a team.

• Experience supporting individuals in acute or hospital environments.
• Experience delivering or supporting training or health education sessions.
• Experience collecting and inputting data.

Skills:

• Excellent communication and interpersonal skills, including the ability to adapt communication to individual needs.
• Ability to work independently within defined boundaries.
• Good organisational and time‑management skills.
• Competent in using basic IT systems (e.g., email, data entry, Microsoft Excel/Word).
• Compassionate, empathetic, and non‑judgemental.
• Committed to promoting inclusion, equality.
• Flexible and adaptable approach to changing demands.
• Willingness to learn and participate in further training and development.

• Skills in preparing patients for examinations or supporting patients receiving distressing information.

Additional Information: Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process. The role is currently under review within the Health Board and will result in the issuing of a revised Band 3 job description. If appointed, your manager will ensure you are kept informed and support you through any changes, including discussing relevant training requirements. We cannot provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

Working for our organisation: Aneurin Bevan University Health Board is a multi‑award‑winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work‑life balance, provide occupational health support and an ambitious plan for a Well‑Being Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high‑quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future.