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- Tasks: Book outpatient appointments and manage waiting lists while providing excellent patient service.
- Company: Join the award-winning Aneurin Bevan University Health Board, dedicated to caring for the community.
- Benefits: Enjoy flexible working, extensive training, and a supportive workplace culture.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Strong communication skills and IT literacy; Welsh speakers are encouraged to apply.
- Other info: Opportunities for growth and professional development in a dynamic health environment.
The predicted salary is between 24000 - 36000 £ per year.
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Each job advert includes the relevant manager's contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille), please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post; therefore please check your account regularly.
The Cardiology Booking Office is looking for a friendly, caring and motivated individual to join the team to provide excellent service to our patients. This role will involve booking a range of outpatient clinics, managing a waiting list, answering telephone queries and working in accordance with the Welsh Government RTT guidelines.
Main duties of the job:
- This is an exciting opportunity to work in this varied role.
- You will have excellent communication skills especially working with the general public, as well as being dedicated to providing an efficient and effective service.
- You will be working closely with members of the Cardiology team in order to ensure patients are seen in a timely manner.
- We are looking for someone who is IT literate, able to meet deadlines and also has excellent attention to detail.
- Knowledge of the Myrddin system and RTT guidelines would be advantageous.
- You must be methodical and organised in your approach and thrive on the opportunity to make a genuine difference.
- The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Experience:
- Essential criteria: Meets all essential criteria as per attached job description/person specification.
- Desirable criteria: Meets all desirable criteria as per attached job description/person specification.
Skills/Knowledge:
- Essential criteria: Meets all essential criteria as per attached job description/person specification.
- Desirable criteria: Meets all desirable criteria as per attached job description/person specification.
Qualifications:
- Essential criteria: Meets all essential criteria as per attached job description/person specification.
- Desirable criteria: Meets all desirable criteria as per attached job description/person specification.
Cardiology Booking Clerk in Abergavenny employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cardiology Booking Clerk in Abergavenny
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Cardiology Booking Office and the people who work there. This will help you connect with them during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills match the job description, especially your communication skills and attention to detail.
✨Tip Number 3
Be ready to discuss your IT skills! Since being IT literate is key for this role, prepare examples of how you've used technology in previous jobs. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance!
We think you need these skills to ace Cardiology Booking Clerk in Abergavenny
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background to what we’re looking for!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. Attention to detail is key in this role, and we appreciate candidates who take the time to ensure everything is spot on.
Apply Early: Don’t wait until the last minute to apply! We might close the vacancy sooner than expected, so get your application in early to ensure you’re considered. Plus, it gives you peace of mind!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Cardiology Booking Clerk. Familiarise yourself with the Myrddin system and RTT guidelines, as these are crucial for the role. This knowledge will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Communication Skills
As this role involves interacting with patients and the Cardiology team, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will demonstrate your ability to provide excellent service to patients.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask during the interview. This could be about the team dynamics, the challenges faced in the booking office, or opportunities for professional development. Asking questions shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
✨Be Ready to Discuss Adjustments
If you have any specific needs or adjustments that would help you during the interview process, don’t hesitate to bring them up. The organisation values inclusivity, so being open about your requirements can help create a supportive environment from the get-go.