At a Glance
- Tasks: Support daily operations and enhance tenant experiences in a vibrant business centre.
- Company: Join a dynamic hub that fosters community and excellent service.
- Benefits: Competitive salary, friendly environment, and opportunities for professional growth.
- Why this job: Be the go-to person for tenants and make a real difference in their experience.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Flexible hours and a chance to develop your career in a supportive setting.
The predicted salary is between 28000 - 39200 £ per year.
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent position.
Location: Sheffield
Reporting to: General Manager
Contract Type: Full-time, Permanent (Part-time will be considered)
Hours: Generally 8:45 to 17:00 Monday – Friday.
Salary: £28,000 pa
About Our Client
Our client is a vibrant hub for businesses, providing modern office spaces, meeting rooms, and a supportive community for tenants. They pride themselves on excellent service, a friendly environment, and keeping operations running smoothly.
Role Purpose
The Assistant Manager will support the Centre Manager in the day-to-day running of the business centre. This includes tenant liaison, administrative duties, building operations, and ensuring an exceptional experience for all tenants and visitors.
Key Responsibilities:
- Assist the Centre Manager in overseeing daily operations of the centre.
- Act as first point of contact for tenants and visitors, providing professional and friendly support.
- Monitor and respond to tenant enquiries, issues, and feedback.
- Assist with the administration of licence agreements, billing, and records.
- Support the management of facilities, including maintenance coordination, security, and health & safety compliance.
- Help organise and support centre events, meetings, and tenant activities.
- Contribute to improving operational efficiency and tenant satisfaction.
- Occasionally cover reception duties and front-of-house tasks.
- Develop and strengthen our client’s social media presence.
Person Specification
Essential Skills & Experience:
- Strong organisational and administrative skills.
- Excellent interpersonal and communication skills.
- Professional, approachable, patient and confident with customers and colleagues.
- Ability to prioritise and manage multiple tasks efficiently.
- IT competent, including Microsoft Office and basic systems administration.
Desirable:
- Previous experience in office management, facilities management, or customer service.
- Knowledge of health & safety regulations in office environments.
Personal Attributes:
- Friendly, approachable, and proactive.
- Problem-solving mindset with a practical approach.
- Team player, flexible, and adaptable to changing demands.
- Professional appearance and conduct at all times.
Assistant Manager in Sheffield employer: Andy File Associates Ltd
Contact Detail:
Andy File Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills match their needs. Practise common interview questions, especially around customer service and operational efficiency, so you can shine when it counts.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be friendly and approachable. Remember, they’re looking for someone who fits into their vibrant community, so let your true self shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Manager in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational and administrative skills, as well as any relevant customer service experience. We want to see how you can contribute to our vibrant hub!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but friendly, and explain why you're excited about the Assistant Manager role. Let us know how you can enhance tenant satisfaction and support our community.
Showcase Your Communication Skills: Since you'll be the first point of contact for tenants and visitors, it's crucial to demonstrate your excellent interpersonal skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Andy File Associates Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their vibrant community.
✨Showcase Your Interpersonal Skills
As an Assistant Manager, you'll be the first point of contact for tenants and visitors. During the interview, demonstrate your excellent communication skills by engaging with the interviewer in a friendly and professional manner. Share examples of how you've successfully handled customer interactions in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle multiple tasks. Think of specific situations where you've had to prioritise tasks or resolve tenant issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Dress the Part
First impressions matter! Make sure to dress professionally and appropriately for the interview. A smart appearance reflects your understanding of the role's requirements and shows respect for the company culture. Remember, you want to convey that you can represent their brand well.