At a Glance
- Tasks: Provide on-site tech support for hardware and software issues at our Costa Mesa HQ.
- Company: Join Anduril Industries, a cutting-edge defence tech company transforming military capabilities.
- Benefits: Enjoy competitive pay, top-tier benefits, and equity grants as part of your compensation.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a mission-driven team using advanced tech to make a real-world impact.
- Qualifications: Experience with PC/Apple hardware and strong customer service skills are essential.
The predicted salary is between 18 - 22 £ per hour.
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
About The Team
We are seeking a Hardware Technician I to join our Hardware team, responsible for essential tasks including computer imaging, hardware troubleshooting, managing return merchandise authorizations (RMAs), supporting device audits, handling physical device logistics, asset tagging, and resolving Jira ticket queries.
About The Job
WHAT YOU’LL DO
- Provide on-site technical assistance for both software and hardware issues at our Costa Mesa headquarters.
- Offer support for Asset Management tasks, including audits, inventory management, and shipping logistics.
- Handle the repair, refurbishment, and e-waste processes for desktops, laptops, and mobile devices.
- Manage the deployment of mobile technology including cell phones, hotspots, tablets, and encrypted USB drives.
- Image, configure, and deploy endpoint hardware such as laptops, desktops, mobile devices, monitors, and peripheral equipment.
- Maintain a full workload of support tickets, ranging from application installations and device configurations to hardware troubleshooting and system upgrades.
- Prepare workstations with necessary equipment such as monitors, keyboards, mice, and additional peripherals.
- Assist in the creation and maintenance of team documentation.
Required Qualifications
- At least one year of experience in PC/Apple hardware and operating systems (Windows 10/11, Mac OS, Linux).
- A minimum of one year of experience managing desktop-related incidents and providing deskside support, preferably with Jira ticketing experience.
- Proficiency in the following technologies is required:
- Windows 10/11
- macOS and iOS
- Basic knowledge of Linux (Ubuntu, RHEL, & Nix) is a plus
- Familiarity with OS Imaging is advantageous
- Experience with desktop applications such as Microsoft Office, Adobe, Anti-Virus, and PAM is beneficial.
- The ideal candidate should be enthusiastic, motivated, a good team player, dependable, and possess outstanding customer service skills.
- Attention to detail and strong organizational skills.
- Availability to travel to local offices as necessary.
- Ability to lift up to 50 pounds without assistance.
- Eligible to obtain and maintain an active U.S. Secret security clearance.
US Hourly Range
$22.60—$30.29 USD
Benefits
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.
IT Hardware Technician I in London employer: Anduril Industries
Anduril Industries is an exceptional employer, offering a dynamic work environment where innovation meets purpose in the defence technology sector. With a strong commitment to employee growth, Anduril provides top-tier benefits and competitive equity grants, ensuring that team members are well-supported in their professional journeys. Located in the UK, employees have the unique opportunity to contribute to cutting-edge military technologies while collaborating with a diverse team dedicated to transforming military capabilities.
StudySmarter Expert Advice🤫
We think this is how you could land IT Hardware Technician I in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Anduril Industries values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Anduril Industries might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Anduril Industries!
✨Direct Apply to Anduril Industries
Let's not forget to apply directly through the Anduril Industries website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Hardware Technician I in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Anduril Industries.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Anduril Industries. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Anduril Industries
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
