At a Glance
- Tasks: Generate sales leads, manage quotations, and ensure customer satisfaction through effective communication.
- Company: Leading specialist hire company in HVAC solutions with a strong reputation.
- Benefits: Competitive salary, pension scheme, life assurance, and 25 days annual leave.
- Other info: Opportunities for personal development and career advancement in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the HVAC industry.
- Qualifications: 2 years of telesales experience and strong customer service skills required.
The predicted salary is between 23400 - 28600 £ per year.
As the UK’s leading specialist hire company, we provide the best pumping, heating and cooling solutions for every conceivable need, location and application. Our aim is to help our customers address the real-life challenges they face – whether planned or emergency – in the quickest, most professional and cost-effective ways. We pride ourselves on offering the safest, most reliable equipment sourced from the world’s top manufacturers, and are rightly considered market leaders due to the quality of service we provide.
Your new role
- Telesales: Proactively generating sales leads from existing and dormant accounts while using market intelligence to seek new opportunities.
- Lead Generation: Making targeted outbound calls to create qualified leads for the External Sales Team or directly winning orders over the phone.
- Quotation Management: Raising and sending quotations to clients, followed by timely follow-ups to convert them into confirmed orders.
- Customer Retention: Contacting “off-hirers” and following up on hire contracts from the previous day to secure forward work.
- Invoicing: Processing sales administration and invoicing accurately and in a timely manner, ensuring all service level agreements are met.
- Financial Accuracy: Ensuring quotations account for all costs related to goods and services to meet profitability objectives.
- Communication Records: Maintaining correct authorization processes with customers for all supplies, including additional items not in the original quote.
What you’ll need to succeed
- Minimum of 2 years’ experience in Telesales
- Experience in Hire industry and similar contact centre type role
- Experience in dealing with variety of customers over the phone
- Self-motivated team player
- Able to deliver a high level of customer service/satisfaction
- Good MS Office knowledge, i.e. MS Word, Excel, Outlook
- Excellent telephone manner
- Able to work calmly under pressure
- Resolve problems efficiently.
What you’ll get in return
- Competitive base salary with a contributory pension scheme
- Life assurance
- 25 days of annual leave including bank holidays
- Personal development plan that incorporates appropriate training to help advance your career
- Employee Assistance Programme.
- Employee referral programme
Without hiring the best talent, we would not be the leading hire specialists. We are a nationwide specialist hire company with a demonstrable track record for delivering HVAC and pumping solutions to an expansive customer base spanning virtually every industry. With more than 500 members of staff across the UK and overseas, we pride ourselves on developing individuals and having a high level of employee retention to help drive our business forward. We have an excellent track record of recruiting and nurturing people across all factions of our business, with countless examples of apprentices progressing to prominent roles.
HVAC Internal Sales Agent – Charlton employer: Andrews Sykes Group plc
At Andrews Sykes, we pride ourselves on being the UK's leading specialist hire company, offering a dynamic and supportive work environment at our Charlton Depot. As a Labourer, you'll benefit from comprehensive training, ongoing professional development, and a strong emphasis on teamwork, ensuring that your hard work is recognised and rewarded. With generous annual leave, a contributory pension scheme, and opportunities for career progression, we are committed to fostering a culture where employees can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land HVAC Internal Sales Agent – Charlton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like HVAC Internal Sales Agent – Charlton at Andrews Sykes Group plc, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Andrews Sykes Group plc. Tailor your message to explain why you’re drawn to them and how you can contribute as a HVAC Internal Sales Agent – Charlton. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace HVAC Internal Sales Agent – Charlton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Andrews Sykes Group plc:When writing your cover letter, make sure to tailor your message specifically for Andrews Sykes Group plc. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Andrews Sykes Group plc
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Andrews Sykes Group plc that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Andrews Sykes Group plc that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Andrews Sykes Group plc’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
