At a Glance
- Tasks: Guide customers from enquiry to project completion while managing shop operations.
- Company: Friendly independent carpet and flooring retailer with a strong community focus.
- Benefits: Gain hands-on experience, develop skills, and work in a supportive team environment.
- Other info: Opportunity for permanent position after apprenticeship in a dynamic retail setting.
- Why this job: Learn all aspects of business administration while making a real impact on customer satisfaction.
- Qualifications: GCSEs in Maths and English (grades 4-9) required.
The predicted salary is between 19575 - 23925 £ per year.
Guide customers from enquiry to project completion, combining flooring knowledge with strong customer service.
Responsibilities include handling calls and emails, assisting in-store customers, preparing estimates and invoices, managing stock and fitters, and maintaining smooth day-to-day shop operations.
A small independent carpet and flooring retailer based in Hampton Hill, supplying floorcoverings to homes and businesses in the local area. We are recognised for excellent customer service and high-quality workmanship. Serving our community since 1989, we pride ourselves on being a friendly and supportive team. Our customers' first point of contact is usually by a visit to the shop or an online enquiry, both of which we aim to turn into a home visit to estimate and price for new flooring. We have a team of fitters to carry out the work once an order has been placed.
The successful candidate will play a key role in guiding customers from initial enquiry through to project completion. This position combines practical flooring knowledge with customer service, estimating, and day-to-day operational responsibility.
The applicant would be expected to be able to answer the telephone confidently, respond to emails, and serve customers face to face in the shop. Administrative duties would involve creating invoices, typing estimates, tidying the shop, keeping track of stock, and managing the fitters.
We are looking for someone keen to learn all aspects of running the shop with a view to becoming a permanent member of our friendly team able to fully manage the shop.
Skills Required:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
Qualifications:
- Essential - GCSE - maths - 4-9
- Essential - GCSE - English - 4-9
Course Information:
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements:
- Working Week: Monday - Friday 9.00am - 5.00pm and 9.30am - 2.00pm on Saturdays.
- Expected Duration: 1 Year 6 Months
- Training Provider: HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES).
Apprentice Business Administrator - Carpets and Flooring in London employer: ANDREW MILBANK CARPETS LTD
At ANDREW MILBANK CARPETS LTD, we pride ourselves on fostering a supportive and dynamic work environment in Greater London, where our employees can thrive. As an apprentice, you will benefit from hands-on training in business administration while being part of a team that values collaboration and growth. With opportunities for professional development and a commitment to employee well-being, we are dedicated to helping you build a rewarding career in the flooring industry.
Contact Details:
ANDREW MILBANK CARPETS LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Business Administrator - Carpets and Flooring in London
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