At a Glance
- Tasks: Coordinate property maintenance, manage contractors, and ensure compliance with a tech-driven approach.
- Company: Join a modern, innovative property business embracing AI and technology.
- Benefits: Competitive salary, bonus structure, profit share, and clear pathway to full-time employment.
- Other info: Opportunity for professional growth in a structured, supportive environment.
- Why this job: Be part of a forward-thinking team that values your ideas and contributions.
- Qualifications: Experience in property or administration, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 28000 € per year.
Hours: Part-Time (16–20 hours per week)
Contract: Temporary (3 months), with a clear pathway to Permanent and potentially Full-Time for the right candidate.
This is a critical operational role focused on coordinating and progressing property maintenance, contractor management, compliance administration, and customer communication. You will operate within a highly systemised environment, utilising CRM platforms, maintenance software (Fixflo), and digital workflows to ensure consistency, compliance, and service excellence.
Our Culture: Process, Precision, and Progress
At Let with AMRP, everything we do is driven by clear processes, documented systems, and continuous refinement. We provide:
- Structured process manuals and video training
- Defined workflows supported by technology
- A culture that encourages ideas, feedback, and improvement
- A business that actively embraces AI and automation to improve efficiency and service delivery
Your role is not only to follow processes but to help improve them.
Key Responsibilities
- Administrative & Operational Support
- Maintain accurate digital records across CRM systems
- Manage inbound calls and emails
- Coordinate appointments, contractor visits, inspections, and maintenance workflows
- Ensure maintenance cases are updated accurately and consistently
- Repairs & Maintenance Progression
- Manage maintenance cases through Fixflo and internal systems
- Liaise with tenants, landlords, and contractors to coordinate repair works
- Track job progress, quotations, invoices, and completion evidence
- Ensure repairs are progressed efficiently and within agreed timescales
- Escalate delays or contractor performance concerns where required
- Contractor Coordination & Compliance
- Assist in contractor onboarding and compliance checks
- Monitor contractor certifications and documentation
- Coordinate access arrangements and scheduling
- Support ongoing contractor performance tracking
- Compliance & Documentation
- Monitor and manage property safety certification (Gas, EPC, EICR)
- Ensure adherence to internal compliance standards and legislation
- Maintain organised digital compliance records
- Assist with licensing and regulatory administration
- Customer Communication
- Provide clear and professional updates to tenants and landlords
- Handle maintenance-related queries and follow-ups
- Deliver a high standard of customer service throughout the repair process
What Makes This Role Different
This is not a reactive, traditional admin role. You will be working within a business that:
- Uses technology and AI to drive efficiency
- Operates with clear systems and accountability
- Focuses on data, process, and performance
- Is committed to delivering outstanding service at scale
Skills & Experience Required
- Previous experience within property, maintenance coordination, scheduling, or administration (desirable)
- Strong organisational and multitasking ability
- Excellent written and verbal communication
- Confident with Microsoft Office and digital systems
- High attention to detail and accuracy
- Ability to work both independently and within a structured team
The Ideal Candidate
- Process-driven and comfortable working within structured systems
- Technologically minded, with an interest in AI and automation
- Proactive, solutions-focused, and highly organised
- Committed to delivering exceptional service
- Open to learning, adapting, and contributing ideas
- Professional, reliable, and detail-oriented
Salary & Benefits (Full-Time Equivalent)
- Basic Salary: £25,000 FTE
- Bonus Structure: £100 per new Let with AMRP instruction (Target: 1 per month)
- £150 per new Sell with AMRP instruction (Target: 1 per month)
- Total Monthly Bonus Target: £250
- On Target Earnings: £28,000 FTE
- Additional: Company profit share (negotiable)
- Clear pathway to full-time employment
- Opportunity to grow within a forward-thinking, tech-led business
Your Opportunity
This role offers more than just a job – it is an opportunity to:
- Be part of a modern, technology-led property business
- Work within a company actively embracing AI and innovation
- Contribute to improving systems and processes
- Develop professionally as the business continues to grow
Apply or Learn More
To learn more about Let with AMRP and how we operate, please watch our video introduction below:
My Video Intro: https://youtu.be/2EEzPGKBeVk
If you feel aligned with our approach, we invite you to submit a short video application. In your video, please tell us:
- About your background and relevant experience
- What interests you about this role and working with AMRP
- Your future aspirations and how this opportunity fits into them
This helps us better understand you beyond a CV, and ensures we are the right fit for each other.
Lettings Maintenance Coordinator in North East employer: Andrew Marshall Residential Properties Limited
At Let with AMRP, we pride ourselves on being a forward-thinking employer that values process, precision, and progress. Our part-time Lettings Maintenance Coordinator role offers a structured environment where you can thrive, supported by comprehensive training and a culture that encourages innovation and feedback. With a clear pathway to permanent employment and opportunities for professional growth within a tech-led business, you'll be part of a team dedicated to delivering exceptional service while embracing the latest in AI and automation.
Contact Detail:
Andrew Marshall Residential Properties Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Maintenance Coordinator in North East
✨Tip Number 1
Get your video application spot on! This is your chance to show us who you are beyond the CV. Keep it concise, highlight your relevant experience, and let your personality shine through.
✨Tip Number 2
Do your homework on us! Familiarise yourself with our processes and culture. Mention specific aspects of our approach in your application to show you’re genuinely interested in being part of our team.
✨Tip Number 3
Be proactive in your follow-ups. After applying, don’t hesitate to reach out and express your enthusiasm for the role. A little initiative can go a long way in making you stand out!
✨Tip Number 4
Show us your tech-savvy side! Since we embrace AI and digital workflows, mention any relevant tools or software you’ve used before. It’ll demonstrate that you’re ready to hit the ground running.
We think you need these skills to ace Lettings Maintenance Coordinator in North East
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight your ability to manage multiple tasks and keep everything organised. We love candidates who can juggle responsibilities while maintaining attention to detail, so share examples of how you've done this in the past!
Be Clear and Professional:Since communication is key in this role, make sure your written application reflects your strong communication skills. Use clear language and a professional tone, but don’t be afraid to let your personality shine through!
Embrace Technology:Mention any experience you have with CRM systems or maintenance software like Fixflo. We’re all about tech at Let with AMRP, so showing that you’re comfortable with digital tools will definitely work in your favour.
Connect Your Experience to Our Culture:Take a moment to explain how your background aligns with our process-driven culture. We appreciate candidates who are proactive and solutions-focused, so share how you’ve contributed to improving processes in your previous roles!
How to prepare for a job interview at Andrew Marshall Residential Properties Limited
✨Know Your Systems
Familiarise yourself with CRM platforms and maintenance software like Fixflo before the interview. Being able to discuss how you've used similar systems or your willingness to learn will show that you're ready to hit the ground running.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. Highlight your ability to keep accurate records and coordinate schedules, as this role is all about precision and process.
✨Communicate Clearly
Practice articulating your thoughts clearly and professionally. Since customer communication is key, demonstrate your verbal and written communication skills by being concise and confident during the interview.
✨Embrace Improvement
Be ready to discuss how you can contribute to refining processes. Share any ideas you have for improving efficiency or service delivery, as this shows you're proactive and aligned with the company's culture of continuous improvement.
