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For Companies At a Glance
- Tasks: Lead operational teams in after sales, underwriting, compliance, and administration.
- Company: Join a thriving financial services company with a supportive culture and strong market performance.
- Benefits: Enjoy a collaborative environment where people are valued and supported.
- Why this job: Be part of a crucial role that impacts both customers and employees positively.
- Qualifications: Degree level education and experience in managing teams in financial environments required.
- Other info: Immediate start for 12-15 months; project management skills are a plus.
The predicted salary is between 54000 - 84000 £ per year.
A financial services company is looking for an Interim Head of Operations to join their business for a fixed period, to cover maternity. Enjoying strong markets and overachieving against its targets, this is an exciting time to join the business. The organisation harbours a commercial, yet supportive culture. People are truly at the heart of the business, they are valued and thought about.
The role will take on management responsibility for some operational teams within the business. This includes, but is not limited to, after sales, underwriting, compliance, and an administrative team. This crucial role will work closely with the board and other functional leaders to ensure that the business meets its operational requirements and delivers for its customers and its people.
To apply to this role you should be a versatile Operations Manager/Head of Operations who has experience of managing a variety of teams within financial environments. You should be educated to degree level or equivalent and you should have invested in your CPD and development as a leader. Project management procedural and theoretical knowledge is desirable. Experience of the financial services, insurance or similar, regulated environments which handle financial transactions is essential.
You should be available to start relatively quickly (sadly notice periods of more than one month will not be considered due to the start date soon) and you must be able to commit for a period of 12-15 months. The successful candidate will be an exceptional manager of people, a confident and polished communicator. The successful candidate will be highly IT literate and a skilled project manager, likely to have some project management qualifications - Prince 2 for example.
Perhaps most importantly, the successful candidate will be passionate about protecting, maintaining and further developing a brilliant working culture which values and develops its people. This passion should be demonstrated by successful achievements through carefully considered and progressive career development.
Interim Head of Operations employer: Andrew James Specialist Recruitment Ltd
Contact Detail:
Andrew James Specialist Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Head of Operations
✨Tip Number 1
Network with professionals in the financial services sector, especially those who have experience in operations management. Attend industry events or webinars to connect with potential colleagues and leaders who can provide insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in the financial services industry. Being knowledgeable about current market conditions and regulatory changes will help you demonstrate your expertise during discussions with the hiring team.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in previous roles. Highlight your leadership style and how it aligns with the supportive culture of the organisation, showcasing your ability to develop and value people.
✨Tip Number 4
Brush up on your project management skills and be ready to talk about your experience with methodologies like Prince 2. Consider preparing a brief case study of a successful project you've led, focusing on how you navigated challenges and achieved results.
We think you need these skills to ace Interim Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing operational teams within financial environments. Emphasise your leadership skills and any relevant project management qualifications, such as Prince 2.
Craft a Compelling Cover Letter: In your cover letter, express your passion for maintaining a positive working culture and how your previous achievements align with the company's values. Mention your commitment to professional development and how it has shaped your management style.
Highlight Relevant Experience: When detailing your work history, focus on specific examples where you successfully managed teams in regulated environments. Use metrics to demonstrate your impact, such as improvements in team performance or customer satisfaction.
Showcase Communication Skills: Since the role requires polished communication, consider including examples of how you've effectively communicated with board members or other leaders in your previous roles. This could be through presentations, reports, or team meetings.
How to prepare for a job interview at Andrew James Specialist Recruitment Ltd
✨Showcase Your Leadership Experience
As an Interim Head of Operations, it's crucial to highlight your experience in managing diverse teams. Prepare specific examples of how you've successfully led teams in financial environments, focusing on your ability to motivate and develop people.
✨Demonstrate Your Project Management Skills
Given the importance of project management in this role, be ready to discuss your knowledge and experience with methodologies like Prince 2. Share examples of projects you've managed, detailing your approach and the outcomes achieved.
✨Emphasise Cultural Fit
This company values a supportive culture, so convey your passion for maintaining and developing a positive working environment. Discuss initiatives you've implemented in the past that fostered team spirit and employee engagement.
✨Prepare for Operational Challenges
Anticipate questions about operational challenges within financial services. Be prepared to discuss how you've navigated compliance issues, improved after-sales processes, or enhanced customer service in previous roles.
