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- Tasks: Ensure guest safety overnight and assist with hotel operations.
- Company: Elegant country house hotel in the stunning Cotswolds.
- Benefits: Competitive pay, service charge, discounts, and free meals on duty.
- Why this job: Join a friendly team and enjoy a unique work environment.
- Qualifications: Experience in a similar role preferred but not essential.
- Other info: Flexible hours, excellent career progression opportunities, and milestone rewards.
The predicted salary is between 1040 - 1248 £ per month.
Location: One of the most elegant country house hotels in the Cotswolds, Buckland Manor is set in ten acres of stunning grounds. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Buckland Manor offers employees the opportunity to work within a traditional, yet friendly English country house hotel.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £305 a month (around £3,600 per year) over and above base pay, for a full-time employee. The hotel may be able to offer on-site staff accommodation in order to help the newest members of the team settle into life at the hotel and local area, plus free parking is available on-site.
We are looking for a Night Porter to join our team for two nights per week with some additional nights when required for holiday cover. The hours are from 11pm to 7.30am. Come and join our team as a Night Porter and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.
As a Night Porter you will:
- Keep the hotel and all of our guests safe overnight.
- Ensure compliance by keeping on top of the nightly audits.
- Answer any questions our guests may have overnight.
- Provide a handover to day staff about what happened overnight.
- Maintain the hotel’s appearance by tidying overnight.
- Assist the restaurant team by preparing the restaurant for breakfast.
Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- Confidential helpline for any support you require as part of our Employee Assistance Programme.
- Free meals when you are on duty.
- Opportunities for personal development and progression.
- Milestone awards including Champagne, afternoon tea, or dinner for you and someone special.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you’re the type of person that likes to learn and share the wisdom, get in touch.
Night Porter in Broadway employer: Andrew Brownsword Hotels
Contact Detail:
Andrew Brownsword Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Broadway
✨Tip Number 1
Make sure to showcase your personality during the interview! We want to see how you can fit into our friendly team at Buckland Manor. Be yourself and let your passion for hospitality shine through.
✨Tip Number 2
Don’t hesitate to ask questions during your interview. It shows us that you’re genuinely interested in the role and the hotel. Plus, it’s a great way to find out if we’re the right fit for you too!
✨Tip Number 3
Be flexible with your availability. We appreciate candidates who can adapt to our needs, especially for those extra nights when we need holiday cover. It shows teamwork and commitment!
✨Tip Number 4
Apply through our website or send us a WhatsApp message with FAMILYFIRST. It’s a quick way to get in touch and shows you’re keen to join our family at Buckland Manor. Let’s chat!
We think you need these skills to ace Night Porter in Broadway
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight any relevant experience you have, especially in similar roles, and mention how you can contribute to keeping our guests safe and happy overnight.
Show Your Flexibility: We value flexibility, so if you can work different shifts or cover holidays, make sure to mention that in your application. It shows us you're a team player and ready to jump in when needed!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. But if you prefer a chat, feel free to send us a WhatsApp message with FAMILYFIRST – we’re here to help you every step of the way!
How to prepare for a job interview at Andrew Brownsword Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Buckland Manor. Familiarise yourself with its history, values, and what makes it unique. This will not only show your genuine interest but also help you answer questions more confidently.
✨Highlight Relevant Experience
If you've worked in a similar role before, be ready to discuss specific examples of how you kept guests safe or handled night audits. Relate your past experiences to the responsibilities of a Night Porter to demonstrate your suitability for the role.
✨Show Your Personality
Buckland Manor values personality and passion, so don’t be afraid to let yours shine through. Share stories that reflect your character and how you connect with guests, as this is key to fitting into their friendly culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they ensure a good work/life balance. This shows you're engaged and genuinely interested in being part of their team.
