Location:The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey- coloured Bath stone and is surrounded by four acres of multi- award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family.
SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full time employee.
Come andjoin our team as a Reservations and Events Coordinator and let your passion andpersonality shine
Our cultureis important to us, and we encourage everyone in our teams to showthoughtfulness towards each other and our guests.
As a Reservations and Events Coordinator, you will work closely with both the front of house andback of house team, to ensure our guests not only have a wonderful time, butalso make memories to last a lifetime.
We welcomeapplications from candidates with no experience, as this role is all aboutpersonality and attitude, we can teach you the rest.
Check out some of the key pointsabout the role:
- We never want to miss out on potentialbookings, so it’s important you reply to emails and calls as quickly aspossible.
- Everyone needs to know what’s going onwhen we have events taking place, so you’ll need to make sure our teams receivedetailed function sheets.
- We get a lot of returning guests, soyou’ll build great relationships with them.
- You’ll be one of the main points ofcontact for both the client and hotel team on the day of weddings and ensuringthe smooth running on the big day.
- Many of our guests are here for specialoccasions, from weddings to corporate events, we want to ensure every singleone leaves, wanting to return.
- You will attend weekly operationsmeetings.
- We are oneteam, so we will all muck in from time to time, helping each other acrossdepartments.
Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
Tosay thank you, we have many perks:
- Competitivepay – We are proud that everyone who joins our group gets a competitive arate of pay, irrespective of age, plus you get service charge and tips ontop.
- Treatyourself once in a while with lots of retail and hospitality perks throughour Perkbox platform.
- Excellentdiscounts across our family of hotels – you will be entitled to 25% offfood & beverage in our hotels plus we offer an amazing staff rate of£25 B&B per person across the group & your friends and family getspecial rates too.
- Weunderstand it’s OK not to be OK, so we offer an externally runconfidential helpline for any support you require about anything you mightneed as part of our Employee Assistance Programme.
- Wesustain you physically too, meals when you are on duty are free.
- To bethe best version of yourself, we encourage our teams to be curious.Everyone can learn and develop - our development pathways are unique to usand are the best in the business.
- Weprovide lots of opportunity to progress and move up – we have madehundreds of internal promotions, including to General Manager level.
- Welike to say a special thank you for every year you are with us - ourmilestone awards include Champagne, afternoon tea, or dinner for you andsomeone special. When you reach the big milestones, you receive extraspecial gifts on top like longer hotel stays, extra days off and a uniquegift especially chosen for you.
About ourfamily of hotels
We bring afamily of hotels together under one roof, ready to welcome guests with openarms, warm hearts and experiences that are simply memorable.
Each of ourhotels are unique, individual, and quirky in personality. Quality isfundamental to everything we do, and it is the simple things that matter. Webelieve everyone should feel included, special and welcome, and that applies toour team and our guests.
We havevery unique hotels in very special locations, from the award winning GidleighPark in Devon, the 900-year-old Amberley Castle to our cool city centre AbodeManchester set in a 19th century textile factory, two minutes from Piccadillytrain station – to see the whole group, take a lookherewww.brownswordhotels.co.uk
Ifyou're the type of person that likes to learn and share the wisdom, getin touch
Reservations & Events Co-ordinator in Bath employer: Andrew Brownsword Hotels
Buckland Manor offers a unique opportunity to join a luxury country house hotel where the focus is on creating memorable experiences for guests. With a supportive work culture that values team camaraderie and personal growth, employees benefit from flexible shifts, fair rotas, and potential on-site accommodation, making it an ideal place for those looking to thrive in the hospitality industry.
