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- Tasks: Lead a historic luxury hotel, driving business strategy and team success.
- Company: Join the Brownsword Group, known for iconic hotels and exceptional hospitality.
- Benefits: Competitive pay, discounts, free meals, and unique development pathways.
- Why this job: Make an impact in a stunning castle setting with a supportive team culture.
- Qualifications: Previous experience as a hotel General Manager in a similar property.
- Other info: Enjoy perks like milestone awards and a confidential helpline for support.
The predicted salary is between 36000 - 60000 £ per year.
The Brownsword Group has created arguably the most iconic collection of historic countryside and city centre hotels, all wonderful properties set within beautiful grounds and cities, all with their own stories to share. Generosity, quality, and welcoming hospitality is what they do very well. Being exceptional hoteliers has been the core of the operation, creating a successful hospitality business.
Reporting to the Regional General Manager, we are now looking for a General Manager to lead our hotel and its team to success. We’re looking for a leader, someone who knows running a hotel is about the guests and the team, as well as the finances. We want someone who will coach and develop our people, whilst delivering great service across the operation and achieving the hotel's commercial goals.
Location: Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Amberley Castle gives our team the chance to work in a castle with quality and style.
Hours: Full time
Bonus: We have a General Manager bonus scheme at all our hotels- we’ll let you know all about this and GM perks and benefits at the interview!
The role- our next General Manager will:
- Provide day to day leadership driving the business strategy in all areas of the operation
- Drive sales and revenue, balancing costs against these so that we meet our business targets
- Be charismatic and engaging and people centric- they will always know what’s going on with the team
- Have good commercial skills and awareness- making decisions that make sound business sense
- Know how to analyse and manage the hotel P&L to success
- Have strong IT skills and be able to use digital platforms well
- Develop and lead the people culture of the property with engaging and committed communication
- Work well with the central support teams, implementing group strategies whilst also driving local activity to make the hotel great!
- Have previous experience as a hotel General Manager in a similar style property
Our GMs meet at least twice a year in person and also have fortnightly calls- so there is always an opportunity to ask questions, get support and find out what is going on across the business.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too, meals when you are on duty are free.
- Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
General Manager in Arundel employer: Andrew Brownsword Hotels
Contact Detail:
Andrew Brownsword Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Arundel
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even chat with folks on LinkedIn. You never know who might have the inside scoop on a General Manager position!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself. Share your passion for hospitality and how you can lead a team to success. Remember, they want someone who’s engaging and charismatic!
✨Tip Number 3
Prepare for those interviews! Research the Brownsword Group and Amberley Castle thoroughly. Know their values and how you can contribute to their mission of exceptional hospitality. Tailor your answers to show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, if you have any questions, just send us a WhatsApp message with FAMILYFIRST – we’re here to help you land that dream job!
We think you need these skills to ace General Manager in Arundel
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to guest satisfaction and team development. We want to see how you embody the welcoming spirit we value at The Brownsword Group.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the General Manager role. Highlight your previous experience in similar properties and how you've successfully driven sales and managed teams. This will show us that you understand what it takes to lead a hotel like Amberley Castle.
Be Authentic: We appreciate authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you the perfect fit for our team. Remember, we’re looking for someone who can connect with both guests and staff!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s straightforward and ensures your application gets to the right people. Plus, if you have any questions, feel free to reach out via WhatsApp with FAMILYFIRST – we’re here to help!
How to prepare for a job interview at Andrew Brownsword Hotels
✨Know Your Hotel Inside Out
Before the interview, make sure you research Amberley Castle thoroughly. Understand its history, unique features, and what sets it apart from other hotels. This will not only impress your interviewers but also show that you're genuinely interested in the role and the property.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you’ve successfully led teams in the past, focusing on coaching and developing staff. Share specific examples of how you've fostered a positive team culture and delivered exceptional guest experiences.
✨Demonstrate Commercial Acumen
The role requires strong commercial skills, so be ready to talk about your experience with managing P&L statements and driving revenue. Bring examples of how you've balanced costs while achieving business targets, and be prepared to discuss strategies for increasing sales in a hospitality setting.
✨Engage with the Interviewers
During the interview, be charismatic and engaging. Ask questions about the hotel's goals and challenges, and express your enthusiasm for contributing to its success. Building rapport with the interviewers can set you apart and demonstrate your people-centric approach.
