At a Glance
- Tasks: Welcome guests, manage check-ins, and recommend local hotspots for an unforgettable stay.
- Company: The Bath Priory, part of a unique family of hotels with a focus on inclusivity.
- Benefits: Competitive pay, tips, discounts, free meals, and exciting development opportunities.
- Other info: Enjoy a flexible work/life balance and build lasting relationships with colleagues.
- Why this job: Join a vibrant team and create memorable experiences in a beautiful setting.
- Qualifications: Previous experience in a similar role is preferred.
The predicted salary is between 18900 - 23100 £ per year.
Location
The Bath Priory (part of the Brownsword family of hotels) is located in Bath, a short walk from the city centre, with a bus stop right outside.
The hotel is a Georgian house with 33 bedrooms built in honey‑coloured Bath stone, surrounded by four acres of award‑winning gardens.
Role Overview
We are seeking a Receptionist to host guests from check‑in to check‑out, book tables, advise on local hot spots, and ensure memorable experiences.
Responsibilities
- Host guests from check‑in to check‑out.
- Book tables, recommend local spots, engage in conversation.
- Build strong relationships with colleagues across departments.
- Assist with duties across departments when needed.
Compensation
Competitive base pay plus service charge (~£160 per month, ~£2,000 per year) and tips.
Perks & Benefits
- Perkbox retail & hospitality perks.
- 25% discount on food & beverage across the group; £25 B&B per person; special rates for friends and family.
- External Employee Assistance Programme helpline.
- Free meals on duty.
- Unique development pathways and internal promotion opportunities.
- Mile‑stone awards (Champagne, afternoon tea, dinner, extended stays, extra days off).
Qualifications
Experience in a similar role.
Culture & Values
We value thoughtfulness, curiosity, respect, and a sense of belonging.
Colleagues are encouraged to build close relationships and support each other.
We offer a flexible work/life balance.
About Our Family of Hotels
We run a family of hotels united under one roof, with unique and quirky personalities, focused on inclusivity and quality service. All our properties are located across the UK.
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Hotel Receptionist in Bath employer: Andrew Brownsword Hotels Limited
The Bath Priory, part of the Brownsword family of hotels, is an exceptional employer that values its team members and fosters a supportive work culture. Located in the picturesque city of Bath, our hotel offers competitive pay, a generous service charge shared among staff, and numerous employee benefits including discounts across our hotels and a focus on personal development. We pride ourselves on creating a close-knit team environment where colleagues become friends, ensuring that everyone feels included and valued while providing memorable experiences for our guests.
Contact Details:
Andrew Brownsword Hotels Limited Recruitment Team
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We think this is how you could land Hotel Receptionist in Bath
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We think you need these skills to ace Hotel Receptionist in Bath
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In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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