At a Glance
- Tasks: Lead a dynamic team and manage daily operations at an exciting entertainment venue.
- Company: Join the rapidly growing Andretti Indoor Karting & Games family.
- Benefits: Enjoy top salaries, bonuses, health insurance, and a 401k with company match.
- Other info: Great opportunity for career growth in a vibrant, fast-paced setting.
- Why this job: Be part of a fun environment where you can inspire and motivate others.
- Qualifications: Must be 18+, have strong communication skills, and a high school diploma.
The predicted salary is between 30000 - 40000 £ per year.
Andretti Indoor Karting & Games is seeking an Operations Manager to join our leadership team!
POSITION SUMMARY
The Operations Manager will be responsible for the leadership of the Andretti Indoor Karting & Games facility and team members on a daily basis including staffing, scheduling & training of hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation, safety and security.
The Operations Manager will take ownership of a department (Arcade, F&B, Kitchen, Special Events, Track, Overall Facility) as well as run unit operations and work to create an environment that encourages ownership and accountability by Team Members.
KEY RESPONSIBILITIES
- Lead team members with integrity and purpose
- Empower staff to deliver exceptional legendary service
- Always support the Andretti Indoor Karting and Games Motto “Striving for Perfection; Achieving Excellence”
- Manage daily operations: staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, and quality product.
- Responsible for the development of staff
- Provide direct and honest feedback to staff regarding individual performance
- Manage staff training and employee relations
- Assure that staff morale is maintained at a high level
- Take an active part in the recruitment and retention of staff
- Accountable to maximize daily sales and effectively manage costs, labor and cash control
- Manage department labor costs within acceptable budgets
- Ensure site inspections are within acceptable standards
- Manage organization and cleanliness of departmental areas
- Work closely with Sales Department to ensure proper scheduling and planning for Events
- Oversee, maintain and inventory areas of unit equipment
Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.
Benefits include:
- Top Management Salaries
- Exciting Bonus opportunities
- AIKG has the BEST staff, so managers work with and lead motivated professionals!
- Personal/Family Medical, Dental and Vision Insurance Coverage
- $1200 company paid Health Savings Account
- Vacation and Sick time accrued during the first year
- 401k retirement program with generous company match
- Company provided Life Insurance
- Company provided Short-Term and Long-Term Disability Insurance
- Accident, Critical Illness and Voluntary Life Insurance
Operations Manager Qualifications
Required:
- Eligible to work in the United States
- At least 18 years of age
- Strong written & verbal communication skills
- High School Diploma or equivalent
- Strong organizational skills
- The desire and ability to be pleasant, upbeat and sociable throughout the workday
- Work varying days, nights, holidays and weekends
Preferred and great to have:
- Two years of restaurant or FEC management in a high volume environment
- Proven leadership and team skills; ability to motivate and manage all levels of staff
- Strong training and development background
- Working knowledge of cost controls
Physical Requirements
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Walk or stand for extended periods of time
- The ability to communicate quickly and accurately
- Must be able to lift up to 15 lbs on a regular basis
- Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
- The work environment may include bright, dim or flashing lights and loud sounds
- Requires manual dexterity to use and operate all necessary equipment
- Be able to understand, follow and maintain safety standards at all times
Operations Manager in Durham employer: Andretti Indoor Karting & Games
At Andretti Indoor Karting & Games, we pride ourselves on being an exceptional employer that fosters a vibrant and dynamic work culture. Our Operations Manager role offers competitive salaries, exciting bonus opportunities, and comprehensive benefits including medical, dental, and vision coverage, alongside a supportive environment that encourages personal and professional growth. Join our team of motivated professionals in a fast-paced entertainment setting where your leadership can truly make a difference!
Contact Details:
Andretti Indoor Karting & Games Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Durham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, mission, and what makes them tick. We want you to show up ready to discuss how you can contribute to their goal of 'Striving for Perfection; Achieving Excellence'.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams, managed costs, or improved service standards. We want to hear how you’ve made a difference in past roles, especially in high-volume environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the Andretti Indoor Karting & Games family!
We think you need these skills to ace Operations Manager in Durham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to the amazing experiences we create at Andretti Indoor Karting & Games.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with the Operations Manager role, so don’t be shy about showcasing your leadership and management expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us quickly understand why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Andretti Indoor Karting & Games
✨Know the Company Inside Out
Before your interview, make sure you research Andretti Indoor Karting & Games thoroughly. Understand their mission, values, and what makes them unique in the family entertainment industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved staff morale. Be ready to discuss how you empower others and create a positive work environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about situations you might face in this role, such as handling a staffing issue or managing guest complaints, and prepare structured responses that highlight your approach and outcomes.
✨Highlight Your Cost Control Experience
Since managing costs is a key responsibility, be prepared to discuss your experience with budget management and cost control measures. Share specific examples of how you've successfully maximised sales while keeping expenses in check, and how you plan to apply these skills at Andretti Indoor Karting & Games.
