At a Glance
- Tasks: Provide technical support, deliver demos, and build customer relationships.
- Company: Established international engineering manufacturer with a strong reputation.
- Benefits: Competitive salary, hybrid working, training, and pension scheme.
- Other info: Opportunities for travel and long-term career growth.
- Why this job: Join a growing team and make a real impact in customer support.
- Qualifications: Experience in technical support and a passion for problem-solving.
The predicted salary is between 36000 - 44000 £ per year.
- Technical
- Support
- Engineer
Location: Woking (Hybrid Working Available)Salary: Circa £40,000 + Benefits The Opportunity Our client is a well-established international engineering manufacturer with a strong reputation for delivering innovative technical solutions to customers across the UK and overseas.
They are looking to recruit a Technical Support Engineer to join their growing team.
This is an excellent opportunity for an experienced engineer who enjoys solving technical problems and working directly with customers, but is looking to move into a more office-based, customer-facing role.
Working closely with both customers and the sales team, you'll provide technical advice, deliver product demonstrations, recommend solutions and help customers get the very best from the company's products.
Full product training will be provided.
Following successful completion of probation, hybrid working is available, with a minimum of three days per week in the office.
Key Responsibilities Provide technical support and guidance to customers and the sales team.
Deliver product demonstrations, technical presentations and customer training.
Build strong, long-term relationships with customers across the UK and international markets.
You may currently be working as a: Technical Support Engineer Applications Engineer Commissioning Engineer Field Service Engineer Technical Sales Engineer Installation Engineer Service Engineer Project Engineer You'll ideally have: Commercial awareness and an interest in supporting business development.
A full UK driving licence.
Flexibility to travel occasionally within the UK and internationally.
Hybrid working after successful probation.
Full product and technical training.
Opportunities for UK and international travel.
Company pension scheme.
The opportunity to join a growing international engineering business with genuine long-term career prospects.
Locations
IT Support Engineer {FULLY REMOTE} in Surrey, Woking employer: AndRecruit Engineering
Join a thriving company in Slough as an Injection Moulding Setter, where your expertise will be crucial to our success. We offer a supportive work culture that prioritises professional development and career progression, alongside a competitive salary and a stable environment. With a strong focus on continuous improvement and operational excellence, this role provides the perfect opportunity for those looking to make a meaningful impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer {FULLY REMOTE} in Surrey, Woking
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what AndRecruit Engineering values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges AndRecruit Engineering might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at AndRecruit Engineering!
✨Direct Apply to AndRecruit Engineering
Let's not forget to apply directly through the AndRecruit Engineering website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer {FULLY REMOTE} in Surrey, Woking
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at AndRecruit Engineering.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at AndRecruit Engineering. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at AndRecruit Engineering
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
