Magherabuoy Hotel in Portrush is seeking a Guest Service Agent to join the Front Office team. You will welcome guests warmly, manage emails and phone queries, and keep accurate rooming lists and logs. You’ll coordinate with other departments to meet guest needs and resolve issues promptly.
The role requires a helpful, detail‑oriented approach, GDPR compliance, and collaboration with hotel management to ensure smooth operations across departments.
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Guest Services Champion — Front Desk & F&B in Portrush employer: Andras House Ltd
Andras Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee development through the Andras Academy and a commitment to wellbeing. With competitive benefits including health insurance, generous leave policies, and opportunities for career progression, working at The Marcus in Portrush not only provides a chance to be part of Northern Ireland's largest hotel group but also to contribute to a sustainable hospitality environment.