At a Glance
- Tasks: Join our team to keep hotel rooms fresh and welcoming for guests.
- Company: Andras Hotels is Northern Ireland's largest hotel group, dedicated to hospitality and tourism.
- Benefits: Enjoy perks like health care plans, enhanced pay, discounts, and training opportunities.
- Other info: Flexible hours available; perfect for students looking for part-time work.
- Why this job: Be part of a supportive team in a fast-growing company with a focus on development.
- Qualifications: Previous cleaning experience preferred; must be detail-oriented and able to work in a team.
Travelodge Belfast Central - Housekeeping Team Member
About Us
Travelodge is a part of the Andras Hotels Group. Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
As a Housekeeping Team Member – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.
What we offer:
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Health Care Cash Plan
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Diamond membership of Kingsbridge Hospital Group
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Enhanced Pension Scheme
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Enhanced Maternity Pay
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Enhanced Paternity Pay
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Cycle to work
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Recruit a friend scheme
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Employee Appreciation and Social Events
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Employee of the Month Award
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£20 for completion of FLOW training
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Increased Annual leave with service
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Discount at Bodyscape – Employee rate and family and friend rate
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Discount at Puregym
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Cyrospa discount rate at Bodyscape
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Communication and advice on Health and Wellbeing
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Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
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Work for globally renowned Hotel Brands
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Reward Club Incentive Scheme
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Hotel Incentive scheme
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Employee Assistance Programme (EAP) & Wellbeing App
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Perks & Discounts – access to perks and discounts on travels, shopping and much more
About this role
Your day to day:
· You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
· Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
· Keep your supervisor updated on room service progress and alert them to any repairs needed
· Safety aware – follow our established safety procedures at all times - and wear protective
· equipment when needed
· Be organised - keep on top of supplies and amenities and always try to minimise waste
· Reunite items with owners – and log any lost and found property
· Look smart – wear your uniform and name badge with pride
· Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
· Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
· Report, hand in, and/or log all lost and found items according to departmental procedures
· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
· Assist with deep cleaning projects
· Assist turndown duties
· Assist with other duties as assigned
· Attend all relevant departmental / hotel / company training.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
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Teamwork – work with commitment, cooperatively and effectively with others
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Brand Hearted – understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleagues
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Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
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Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
What you will need
Required criteria
- 6 months Experience within a Housekeeping Role or Cleaning role
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English
Desired criteria
- Previous accommodation cleaning experience
Travelodge Belfast Central - Housekeeping Team Member employer: Andras Hotels
Andras Hotels is an exceptional employer, offering a vibrant work culture in the heart of Belfast. As a Breakfast Chef at the Crowne Plaza, you will benefit from flexible hours, competitive pay, and opportunities for professional growth within a supportive team environment that values excellence in guest service.
StudySmarter Expert Advice🤫
We think this is how you could land Travelodge Belfast Central - Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific standards and expectations of housekeeping at Travelodge. Understanding their commitment to cleanliness and guest satisfaction will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Highlight your teamwork skills when discussing your previous experience. Since this role requires collaboration with other departments, showcasing examples of how you've successfully worked in a team can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your time management abilities. As a Housekeeping Team Member, you'll need to juggle multiple tasks efficiently, so be ready to share specific instances where you've effectively managed your time in past roles.
✨Tip Number 4
Demonstrate your attention to detail by mentioning any relevant experiences where this skill was crucial. Whether it’s ensuring rooms are spotless or managing supplies, showing that you take pride in your work can make a strong impression.
We think you need these skills to ace Travelodge Belfast Central - Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in housekeeping or cleaning roles. Emphasise your attention to detail, time management skills, and ability to work both independently and as part of a team.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the role at Travelodge Belfast Central. Mention specific aspects of the job description that resonate with you, such as creating a welcoming environment for guests and your commitment to teamwork.
Highlight Relevant Experience:In your application, clearly outline any previous accommodation cleaning experience or similar roles. Use specific examples to demonstrate how you've met high standards and contributed to a positive guest experience.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Andras Hotels
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss how you ensure cleanliness and organisation in your previous roles. Share specific examples of how you've gone above and beyond to create a welcoming environment.
✨Demonstrate Teamwork Skills
This role requires working closely with others. Highlight your ability to collaborate effectively with team members. You might want to share a story about a time when you successfully worked as part of a team to achieve a common goal.
✨Emphasise Your Customer Service Mindset
Housekeeping is not just about cleaning; it's also about enhancing the guest experience. Be ready to explain how you would handle guest requests or complaints, showcasing your friendly and helpful attitude.
✨Prepare for Safety Procedures Questions
Safety is a priority in housekeeping. Familiarise yourself with common safety protocols and be ready to discuss how you would adhere to these procedures in your daily tasks. This shows that you take your responsibilities seriously.
