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- Tasks: Create unforgettable dining experiences and provide top-notch service to our guests.
- Company: Join Northern Ireland's largest hotel group, Andras Hotels, with a vibrant culture.
- Benefits: Enjoy competitive pay, health perks, discounts, and career development opportunities.
- Why this job: Be part of a team that makes memories and elevates guest experiences every day.
- Qualifications: Good communication skills and a passion for hospitality are essential.
- Other info: Flexible hours, employee recognition schemes, and a supportive work environment await you.
The predicted salary is between 10 - 12 £ per hour.
About Andras Hotels
Andras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
Our Food & Beverage team makes memories for our guests. The sights, sounds, scents and, importantly, service. As a F&B Team Member you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.
Hours: 20 hours
Pay: Up to £12.50, depending on age
What We Offer:
- Discounted Hotel Rates across thousands of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Discount at Puregym
- Communication and advice on Health and Wellbeing
- Andras Academy Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
- Employee Assistance Programme (EAP) & Wellbeing App
- Perks & Discounts access to perks and discounts on travels, shopping and much more
About The Role
Your day to day:
- Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest.
- Own your Workstation keep on top of supplies and equipment, and minimise waste.
- Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents.
- Help create a safe space by following our safety procedures and wearing necessary protective equipment.
- Be cleaner than clean meet or exceed local cleanliness and hygiene laws.
- Help with washing up and other kitchen duties when needed.
- Give guests a better experience by helping with any queries or advice.
- Wear your uniform with pride.
- Take on other ad-hoc duties when the whole team needs to pull together.
How do I deliver this?
Our success is the result of staying true to our Vision, Mission, and Values. Specifically, we live these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
Required Criteria:
- Compliant as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required.
- Good communication and listening skills.
- Ability to work in a fast-paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.
Desired Criteria:
- Experience within the hospitality industry.
- Experience within a Food & Beverage/Waiting staff role.
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments. We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast's largest hotel group with 1000 bedrooms in the City. Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture:
Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company. Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Company Benefits:
- Health insurance
- Vacation
- Paid time off
- Retirement plan and/or pension
- Office perks
- Employee development programs
- Gym membership or wellness programs
- Cycle to work
- Referral bonus
- Competitive salary
- Preferential room rates
- Family and friends rates
- Long service recognition
- Free meals during shifts
- Free parking or Discounted parking
- Wellbeing Scheme
- Work With Charities
- Social Opportunities
- Employee of the Month
- Employee Recognition Scheme
Salary: £10.00 - £12.50 per hour
The Marcus, Tapestry Collection by Hilton - Food and Beverage Team Member employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Marcus, Tapestry Collection by Hilton - Food and Beverage Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Andras Hotels. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Team Member, you'll be interacting with guests all day. Think about how you can make their experience memorable. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Dress to impress! When you show up for your interview, wear something smart and professional. It shows that you take the opportunity seriously and are ready to represent the Andras brand with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace The Marcus, Tapestry Collection by Hilton - Food and Beverage Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences you've had that highlight your commitment to creating memorable guest experiences. We want to see your personality and enthusiasm!
Tailor Your Application: Make sure to customise your application for the Food and Beverage Team Member role. Highlight relevant skills and experiences that match the job description. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific skills and experiences that fit the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re getting all the latest updates about the role and our company. We can’t wait to hear from you!
How to prepare for a job interview at Andras Hotels
✨Know Your Stuff
Before the interview, make sure you’re familiar with Andras Hotels and their values. Understand what they stand for, especially their commitment to hospitality and teamwork. This will help you align your answers with their expectations.
✨Show Off Your Personality
As a Food & Beverage Team Member, your personality is key! Be ready to showcase your enthusiasm for creating memorable guest experiences. Share examples from past roles where you’ve gone above and beyond to make someone’s day.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations in a fast-paced environment. Think of scenarios where you had to think on your feet or resolve a guest's issue quickly. Practising these responses can really set you apart.
✨Dress to Impress
Even though it’s a hospitality role, first impressions matter! Dress smartly for your interview, reflecting the professionalism of the hotel industry. It shows you take the opportunity seriously and are ready to represent the brand.
