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- Tasks: Oversee hotel operations overnight and ensure guest satisfaction.
- Company: Leading hotel group in Northern Ireland with a focus on excellence.
- Benefits: Competitive hourly rate of £13.00, training, and development opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service and basic IT skills required.
- Other info: Part-time role with flexible hours and growth potential.
The predicted salary is between 13 - 16 £ per hour.
A leading hotel group in Northern Ireland is seeking a Night Porter to oversee hotel operations overnight. This role focuses on managing guest expectations, maintaining hotel security, and supporting various departments for optimal guest service.
Ideal candidates will have experience in customer service and basic IT skills. The position is part-time, offering a competitive hourly rate of £13.00, with opportunities for training and development within the company.
Night Front Desk & Security Lead (Part-Time) in Portrush employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk & Security Lead (Part-Time) in Portrush
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Front Desk & Security Lead role.
✨Tip Number 2
Prepare for the interview by researching the hotel group. Know their values, mission, and what sets them apart. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to customer service and security. Think about scenarios where you've excelled in these areas and be ready to share those experiences. We want to hear how you can manage guest expectations effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Night Front Desk & Security Lead (Part-Time) in Portrush
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've managed guest expectations in the past, so share specific examples that showcase your skills!
Keep It Relevant: Tailor your application to the Night Front Desk & Security Lead role. Mention any relevant experience or skills that align with managing hotel operations and maintaining security. This helps us see why you're a great fit for the position!
Be Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Avoid fluff and focus on what makes you the ideal candidate for this part-time role.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Andras Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel group thoroughly. Familiarise yourself with their values, services, and any recent news. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about managing guest expectations, be ready to share specific examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to ensure a guest's satisfaction.
✨Highlight Your IT Proficiency
Basic IT skills are essential for this position, so be prepared to discuss your experience with relevant software or systems. If you've used any hotel management systems or booking platforms, mention them and explain how they helped improve your efficiency.
✨Prepare for Security Scenarios
As a Night Front Desk & Security Lead, you'll need to handle various security situations. Think about potential scenarios you might face during your shift and how you would respond. This will demonstrate your ability to think on your feet and prioritise guest safety.
