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- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and security.
- Company: Join Andras Hotels, Northern Ireland’s largest hotel group with a commitment to hospitality.
- Benefits: Enjoy discounted hotel rates, health care plans, and enhanced leave options.
- Why this job: Be the key holder and make a real difference in guest experiences.
- Qualifications: Customer service experience and basic IT skills required.
- Other info: Great opportunities for training and career growth within a supportive team.
The predicted salary is between 11 - 16 £ per hour.
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
Location: 41 Magheraboy Road
What is the job?
The Night porter is instrumental in overseeing the running of the hotel from sunset to sunrise. This is a hands-on role managing guest expectations and ensuring hotel standards are maintained. Particular emphasis is placed upon maintaining the security of the hotel and you may at times assist other departments to ensure an excellent service is provided to our guests. You will be the hotel key holder. Hours: 24 hours per week.
What We Offer
- Discounted Hotel Rates across thousands of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
About The Role
Your day to day:
Front Office- Welcome guests to the property in a warm and understanding manner.
- Monitor the hotel emails and telephone line, directing enquiries to the appropriate person.
- Accurately maintain rooming lists and maintenance logs.
- Communicate guest requirements to other departments.
- Liaise effectively with the management team to find solutions to complex problems.
- Use the internal property management systems to ensure room logs are kept up to date.
- Complying with GDPR legislation.
- Achieve individual and departmental objectives.
- Serve food and beverages to the standards set out by the hotel at all times.
- Follow the food and beverage sequence of service set out by the hotel at all times.
- Comply to the highest standards of cleanliness, safety and hygiene regulations at all times.
- Clear and refresh lobby and restaurant tables (including the refreshment station).
- Responsible for the cleanliness of all equipment used to serve guests.
- Demonstrate service attributes in accordance with industry expectations and company standards including attentiveness, anticipation, accuracy and maintaining high levels of knowledge about the products and services offered by the hotel.
- Participate in any training sessions, briefings and meetings as and when requested.
- Responsible for the safety and security of the guests and maintenance of the hotel at night.
- Perform regular night-time walks around the hotel.
- Ability to carry out basic first aid when required.
- Perform the role of the hotel fire warden and any associated duties.
- If required, deal with difficult guests.
- Make contact with police/ambulance and other emergency services if required.
- Remove potential hazards where appropriate to ensure the hotel is a safe environment.
Other:
- Clean and set up conference / meeting rooms as and when required to brand standard.
- Clean public areas and hotel entrance.
- Perform minor maintenance tasks as and when required.
- Receive goods as per procedure and ensure correct storage.
- Perform housekeeping duties if and when required.
- You will be expected to adopt the hotel brand behaviours.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
- Teamwork – work with commitment, cooperatively and effectively with others.
- Brand Hearted – understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleagues.
- Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups.
- Integrity – honest, respectful and accountable.
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments. We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels, we are Belfast’s largest hotel group with 1000 bedrooms in the City. Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company. Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Required Criteria
- Experience within a customer facing role.
- Basic level of IT proficiency.
Desired Criteria
- Experience within the hospitality industry.
Closing Date: Wednesday 18th February, 2026
Contract Type: part-time
Salary: £13.00 Hourly
Magherabuoy Hotel - Night Porter employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Magherabuoy Hotel - Night Porter
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Magherabuoy Hotel and Andras Hotels. Familiarise yourself with their values, services, and any recent news. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role at the hotel. Personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and hospitality. Think about scenarios where you've gone above and beyond for a guest or handled a difficult situation. This will help you articulate your experience confidently.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Andras Hotels website. This not only shows your enthusiasm but also ensures your application gets to the right people quickly. Plus, it’s super easy!
We think you need these skills to ace Magherabuoy Hotel - Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your ability to handle security and safety responsibilities. We love seeing how you connect your skills to what we need!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so make sure your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our fantastic team at Andras Hotels!
How to prepare for a job interview at Andras Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Magherabuoy Hotel and Andras Hotels. Familiarise yourself with their values, services, and recent news. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Demonstrate Customer Service Skills
As a Night Porter, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to handle difficult situations with grace and professionalism.
✨Showcase Your Problem-Solving Abilities
The role requires liaising with various departments and solving complex problems. Think of specific instances where you've successfully resolved issues in a previous job. Be ready to discuss how you can apply those skills in a hotel setting.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel's operations, team culture, and training opportunities. This shows you're serious about the role and eager to contribute to the hotel's success.
