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For Companies At a Glance
- Tasks: Keep our hotel rooms fresh and welcoming for guests, ensuring a relaxing environment.
- Company: Join Andras Hotels, Northern Ireland's largest hotel group with a commitment to hospitality and tourism.
- Benefits: Enjoy discounted hotel rates, health care plans, and enhanced maternity/paternity schemes.
- Why this job: Be part of a vibrant team that values emotional connections and memorable guest experiences.
- Qualifications: Team player with attention to detail; 6 months experience in housekeeping preferred.
- Other info: Opportunities for training and career growth through the Andras Academy.
Job Description
Location: Ibis Hotel, 75 University Street
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine, and Portrush, two apartment complexes, a Café Bar, and a Health Club. We are rapidly expanding and dedicated to promoting tourism and hospitality across the country. We develop our people through the Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
As a Housekeeping Team Member, you’ll ensure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day—creating a haven for relaxation or last-minute work.
Hours
40 hours
Pay
Up to £12.44, depending on age
What We Offer
- Discounted hotel rates worldwide for employees and their families and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension, Maternity, and Paternity schemes
- Cycle to Work scheme
- Recruit a Friend scheme
- Employee appreciation and social events
- Employee of the Month Award
- £20 for completing FLOW training
- Increased annual leave with service
- Discounts at Bodyscape and PureGym
- Health and Wellbeing advice
- Training and development through Andras Academy
- Opportunities within a global hotel brand
- Reward Club and hotel incentive schemes
About The Role
Your Day-to-Day
- Ensure rooms meet standards and are memorable for guests
- Assist guests with needs like toiletries or directions
- Update supervisor on room status and repairs
- Follow safety procedures and wear protective equipment
- Manage supplies efficiently and minimize waste
- Log lost and found items and reunite with owners
- Maintain a professional appearance with uniform and badge
- Perform ad-hoc duties as needed
- Assist with deep cleaning, turndown, and other duties
- Attend relevant training sessions
How do I deliver this?
Our approach, \”Heartist Transforming,\” emphasizes creating emotional connections and memorable experiences for guests, encouraging spontaneity, initiative, and personality in service.
We believe every employee can be a \”Heartist,\” serving others from the heart with curiosity and inventiveness, striving to:
- Make guests feel welcome
- Make guests feel heart-warmed
- Make guests feel incredible
- Make guests feel like they belong
Creating great experiences, doing the right thing, and understanding people are at the core of our philosophy.
The statements in this job description represent key duties and the level of work being performed. They are not exhaustive of all responsibilities or qualifications.
Skills Needed
About The Company
Andras House Ltd, established in 1981, is a leading property development and hospitality company based in Belfast, with a successful multi-million-pound portfolio including office, hotel, and leisure developments. We are proud to be Belfast’s largest hotel group with 1000 bedrooms and several awards including Best Hotel in Belfast and Best Budget Hotel in Ireland.
Company Culture
We are committed to training, development, and support for our team members through the Hospitality Employers Charter, with opportunities for career growth via the Andras Academy. We are an equal opportunities employer.
Required Criteria
- Ability to work in a team and independently
- High attention to detail
- Strong time management and flexibility
- Effective communication and ability to follow instructions
- Fluent English speaking and understanding
- At least 6 months experience in housekeeping or cleaning roles
Desired Criteria
- Experience in hospitality, care, or retail sectors
Closing Date
Friday 18th July 2025
Contract Type
Full-time
Salary
From £10.00 to £12.44 per hour
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IBIS Queens Quarter - Housekeeping Team Member employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBIS Queens Quarter - Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the Ibis brand and its values. Understanding their commitment to creating memorable experiences for guests will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles during your conversations. Be ready to share specific examples of how you've maintained high standards and contributed to guest satisfaction.
✨Tip Number 3
Demonstrate your ability to work both independently and as part of a team. Share instances where you've successfully collaborated with others or taken initiative to solve problems on your own.
✨Tip Number 4
Prepare to discuss your time management skills and flexibility. The role requires juggling various tasks, so be ready to explain how you prioritise and adapt to changing situations.
We think you need these skills to ace IBIS Queens Quarter - Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Housekeeping Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Andras Hotels that resonate with you, such as their commitment to employee development and creating memorable guest experiences.
Highlight Relevant Experience: In your CV, emphasise any previous experience in housekeeping or similar roles. Use specific examples to demonstrate your attention to detail, time management skills, and ability to work both independently and as part of a team.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Andras Hotels
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, highlight any previous experiences where you demonstrated this skill, such as ensuring rooms were spotless or managing supplies efficiently.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be prepared to discuss examples of how you've successfully collaborated with others, as well as times when you took initiative on your own.
✨Communicate Effectively
Effective communication is key in hospitality. Practice clear and concise responses to common interview questions, and be ready to demonstrate your ability to follow instructions and assist guests with their needs.
✨Express Your Passion for Hospitality
Andras Hotels values employees who are passionate about creating memorable experiences for guests. Share your enthusiasm for the hospitality industry and any relevant experiences that showcase your commitment to guest satisfaction.
