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- Tasks: Keep our hotel rooms fresh and welcoming for guests, ensuring a relaxing environment.
- Company: Join Andras Hotels, Northern Ireland's largest hotel group with a commitment to hospitality and tourism.
- Benefits: Enjoy discounted hotel rates, health care plans, and enhanced maternity/paternity schemes.
- Why this job: Be part of a vibrant team that values emotional connections and memorable guest experiences.
- Qualifications: Team player with attention to detail; 6 months experience in housekeeping preferred.
- Other info: Opportunities for training and career growth through the Andras Academy.
Social network you want to login/join with:
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Client:
Location:
Belfast, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
faef82c6dd25
Job Views:
9
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Job Description
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.”
What is the job?
As a Housekeeping Team Member – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last minute work done.
Hours
16 hours per week
What we offer
Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
£20 for completion of FLOW training
Increased Annual leave with service
Discount at Bodyscape – Employee rate and family and friend rate
Communication and advice on Health and Wellbeing
Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
Work for globally renowned Hotel Brands
About The Role
Your day to day
You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests
Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware – follow our established safety procedures at all times – and wear protective
equipment when needed
Be organised – keep on top of supplies and amenities and always try to minimise waste
Reunite items with owners – and log any lost and found property
Look smart – wear your uniform and name badge with pride
Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
Report, hand in, and/or log all lost and found items according to departmental procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Assist with deep cleaning projects
Assist turndown duties
Assist with other duties as assigned
Attend all relevant departmental / hotel / company training
How do I deliver this?
\”Heartist Transforming\”- Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.
AccorHotels sees a “Heartist” in each employee — a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:
• Make guests feel welcome
• Make guests feel heart-warmed
• Make guests feel incredible
• Make guests feel like they belong.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Desired Criteria
- Experience within a Housekeeping Role or Cleaning role
- Experience within the Hospitality, care provider or retail sectors.
Required Criteria
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English.
#J-18808-Ljbffr
IBIS Queens Quarter - Housekeeping Team Member employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBIS Queens Quarter - Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the Ibis brand and its values. Understanding their commitment to creating memorable experiences for guests will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles during your conversations. Be ready to share specific examples of how you've maintained high standards and contributed to guest satisfaction.
✨Tip Number 3
Demonstrate your ability to work both independently and as part of a team. Share instances where you've successfully collaborated with others or taken initiative to solve problems on your own.
✨Tip Number 4
Prepare to discuss your time management skills and flexibility. The role requires juggling various tasks, so be ready to explain how you prioritise and adapt to changing situations.
We think you need these skills to ace IBIS Queens Quarter - Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Housekeeping Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Andras Hotels that resonate with you, such as their commitment to employee development and creating memorable guest experiences.
Highlight Relevant Experience: In your CV, emphasise any previous experience in housekeeping or similar roles. Use specific examples to demonstrate your attention to detail, time management skills, and ability to work both independently and as part of a team.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Andras Hotels
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, highlight any previous experiences where you demonstrated this skill, such as ensuring rooms were spotless or managing supplies efficiently.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be prepared to discuss examples of how you've successfully collaborated with others, as well as times when you took initiative on your own.
✨Communicate Effectively
Effective communication is key in hospitality. Practice clear and concise responses to common interview questions, and be ready to demonstrate your ability to follow instructions and assist guests with their needs.
✨Express Your Passion for Hospitality
Andras Hotels values employees who are passionate about creating memorable experiences for guests. Share your enthusiasm for the hospitality industry and any relevant experiences that showcase your commitment to guest satisfaction.
