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For Companies At a Glance
- Tasks: Keep hotel rooms fresh and welcoming for guests, ensuring a memorable stay.
- Company: Andras Hotels is Northern Ireland's largest hotel group, dedicated to hospitality and tourism.
- Benefits: Enjoy discounted hotel rates, health care plans, enhanced maternity/paternity pay, and training opportunities.
- Why this job: Join a vibrant team focused on creating great guest experiences in a supportive environment.
- Qualifications: No specific qualifications required; experience in hospitality or cleaning is a plus.
- Other info: Flexible hours available, with opportunities for career progression through Andras Academy.
About Us
Andras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
As a Housekeeping Team Member, you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.
Hours: Various hours - 24/32
What We Offer:
- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
About The Role
Your day to day:
- You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
- Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
- Keep your supervisor updated on room service progress and alert them to any repairs needed
- Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
- Be organised - keep on top of supplies and amenities and always try to minimise waste
- Reunite items with owners – and log any lost and found property
- Look smart - wear your uniform and name badge with pride
- Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
- Report, hand in, and/or log all lost and found items according to departmental procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Assist with deep cleaning projects
- Assist turndown duties
- Assist with other duties as assigned
- Attend all relevant departmental / hotel / company training
Skills Needed
Desired Criteria:
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English.
- Experience within the Hospitality, care provider or retail sectors.
- Experience within a Housekeeping Role or Cleaning role
Closing Date: Tuesday 17th June, 2025
Contract Type: part-time
Salary: From £10.00 Hourly to £12.44 Hourly
Seniority level: Not Applicable
Employment type: Part-time
Job function: Management and Manufacturing
Industries: Hospitality
IBIS City Centre - Housekeeping Team Member employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBIS City Centre - Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific duties of a Housekeeping Team Member at IBIS City Centre. Understanding the importance of attention to detail and guest satisfaction will help you stand out during the interview process.
✨Tip Number 2
Showcase your ability to work both independently and as part of a team. During any interactions, emphasise your past experiences where you successfully collaborated with others or managed tasks on your own.
✨Tip Number 3
Demonstrate your commitment to safety and cleanliness. Be prepared to discuss how you follow safety procedures and maintain high standards in your previous roles, as this is crucial in a housekeeping position.
✨Tip Number 4
Express your enthusiasm for the hospitality industry and Andras Hotels specifically. Research their values and training programmes, like the Andras Academy, and mention how you align with their mission to create memorable guest experiences.
We think you need these skills to ace IBIS City Centre - Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of a Housekeeping Team Member. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: If you have previous experience in housekeeping or similar roles, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your attention to detail and ability to work both independently and as part of a team.
Showcase Your Soft Skills: Andras Hotels values qualities like communication, time management, and a positive attitude. In your application, provide examples of how you've successfully used these skills in past roles, especially in hospitality or customer service settings.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working at Andras Hotels. Mention any specific reasons why you want to join their team, such as their commitment to employee development and sustainability.
How to prepare for a job interview at Andras Hotels
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, highlight any previous experience where you maintained high standards in cleanliness and organisation. Be prepared to discuss specific examples of how you ensured spaces were welcoming and well-kept.
✨Demonstrate Teamwork Skills
Andras Hotels values teamwork, so be ready to share experiences where you successfully collaborated with others. Discuss how you communicate effectively with team members and supervisors, and how you contribute to a positive working environment.
✨Emphasise Flexibility and Time Management
The role requires flexibility in working hours and strong time management skills. Be sure to mention your ability to adapt to changing schedules and how you prioritise tasks to ensure all duties are completed efficiently.
✨Express Your Passion for Hospitality
Show your enthusiasm for the hospitality industry during the interview. Talk about what motivates you to create memorable experiences for guests and how you embody the 'Heartist' philosophy that Andras Hotels promotes.
