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- Tasks: Ensure rooms are fresh and welcoming for guests, providing a memorable experience.
- Company: Andras Hotels is Northern Ireland's largest hotel group with over 30 years in hospitality.
- Benefits: Enjoy discounted hotel rates, health care plans, enhanced maternity/paternity pay, and training opportunities.
- Why this job: Join a supportive team culture focused on growth and creating great guest experiences.
- Qualifications: Team player with attention to detail; previous housekeeping or hospitality experience is a plus.
- Other info: Casual hours available; perfect for students looking for flexible work.
Overview
Apply now Andras Hotels – Hampton by Hilton Belfast City Centre Belfast
Hampton by Hilton – Housekeeping Team Member
Andras Hotels is Northern Irelands largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.
What is the job?
As a Housekeeping Team Member youll make sure our rooms and suites are always fresh and welcoming for our guests after a busy day at work creating a haven for them to escape and relax in – or get a bit of last minute work done.
Hours
16 and 24 hours per week available.
What We Offer
- Discounted Hotel Rates across 000s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy Training and Development Programs and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
About The Role
Your day to day
- Youll make sure our rooms are always at their best – we have standards – but its down to you to make that room special and memorable for guests
- Help guests – youll be happy to help if someone needs a toothbrush or directions for example
- Keep your supervisor updated on room service progress and alert them to any repairs needed
- Safety aware follow our established safety procedures at all times – and wear protective equipment when needed
- Be organised – keep on top of supplies and amenities and always try to minimise waste
- Reunite items with owners and log any lost and found property
- Look smart wear your uniform and name badge with pride
- Other ad-hoc duties unexpected moments when we have to pull together to get a task done
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
- Report, hand in, and/or log all lost and found items according to departmental procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Assist with deep cleaning projects
- Assist turndown duties
- Assist with other duties as assigned
- Attend all relevant departmental / hotel / company training
How do I deliver this?
Hamptonality is a term that the brand uses to define the proactive, friendly service that Hampton hotel team members offer guests daily, aligning with the product and amenities at the hotels.
Each member of the Hampton team is committed to anticipating and fulfilling guests\’ needs and therefore always strive to be:
Friendly: I always go out of my way to be friendly to my colleagues and to guests
Authentic: I am authentic and true to the brand
Caring: I am caring and compassionate, I am always eager to lend a helping hand
Thoughtful: I am thoughtful and consider the best course of action
I find surprising ways to approach a challenge.
There’s so much more to the job than we can capture here. Its simply about creating great experiences, doing the right thing and understanding people.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
What you will need
Required criteria
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English.
Desired criteria
- Experience within a Housekeeping Role or Cleaning role
- Experience within the Hospitality, care provider or retail sectors.
Apply now
Andras Hotels are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city\’s largest hotel group approaching 1000 bedrooms in the city. Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments. We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfasts largest hotel group with 1000 bedrooms in the City. Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments. Andras Hotels is Northern Irelands largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Our Benefits
What we offer
- Health insurance
- Vacation, Paid time off
- Retirement plan and/or pension
- Office perks
- Employee development programs
- Gym membership or wellness programs
- Cycle to work
- Referral bonus
- Competitive salary
- Preferential room rates
- Family and friends rates
- Long service recognition
- Free meals during shifts
- Free parking or Discounted parking
- Wellbeing Scheme
- Work With Charities
- Social Opportunities
- Employee of the Month
- Employee Recognition Scheme
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Hampton by Hilton - Housekeeping Team Member employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hampton by Hilton - Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the concept of 'Hamptonality'. This is all about providing friendly, authentic, and caring service to guests. Show that you understand this ethos during any interactions or interviews.
✨Tip Number 2
Highlight your teamwork skills. As a Housekeeping Team Member, you'll need to work closely with others. Be prepared to share examples of how you've successfully collaborated in previous roles.
✨Tip Number 3
Demonstrate your attention to detail. In housekeeping, it's crucial to notice the little things that can make a big difference for guests. Think of specific instances where your keen eye has improved a situation.
✨Tip Number 4
Be ready to discuss your flexibility with working hours. The role may require you to adapt to various shifts, so showing that you're open and willing to accommodate different schedules will be beneficial.
We think you need these skills to ace Hampton by Hilton - Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housekeeping Team Member position. Understand the key responsibilities and the qualities Andras Hotels is looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience, especially if you have worked in housekeeping or hospitality before. Emphasise your attention to detail, time management skills, and ability to work both independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Andras Hotels that appeal to you, such as their commitment to training and development, and how you embody the 'Hamptonality' values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at Andras Hotels
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, highlight any past experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific tasks that required meticulousness, like cleaning or organising.
✨Emphasise Teamwork Skills
This role requires working closely with others, so be prepared to discuss your ability to collaborate. Share examples of how you've successfully worked in a team environment, perhaps in hospitality or other service roles, and how you contributed to achieving common goals.
✨Demonstrate Your Customer Service Mindset
The concept of 'Hamptonality' is all about providing friendly and caring service. Be ready to talk about times when you went above and beyond for a customer or guest. This will show that you understand the importance of creating a welcoming atmosphere.
✨Prepare Questions About Training and Development
Andras Hotels values training and development, so ask insightful questions about their programmes. This shows your eagerness to learn and grow within the company. Inquire about specific training opportunities or career progression paths available to team members.
