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- Tasks: Join our Food & Beverage team to create memorable dining experiences for guests.
- Company: Andras Hotels is Northern Ireland's largest hotel group, leading in hospitality for over 30 years.
- Benefits: Enjoy discounted hotel rates, health care plans, enhanced maternity/paternity pay, and training opportunities.
- Why this job: Be part of a friendly team that values your growth and offers a vibrant work culture.
- Qualifications: Good communication skills and a willingness to help; experience in hospitality is a plus.
- Other info: Flexible hours with a focus on creating great guest experiences.
Job Description
Location: 15 Hope Street
About Us
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.
What is the job?
Our Food & Beverage team makes memories for our guest. The sights, sounds, scents and, importantly, service. As a F&B Team Member you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.
Hours
- 32 hours per week.
What We Offer
- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
About The Role
Your day to day
- Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest
- Own your Workstation – keep on top of supplies and equipment, and minimise waste
- Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
- Help create a safe space by following our safety procedures and wearing necessary protective equipment
- Be cleaner than clean – meet or exceed local cleanliness and hygiene laws
- Give guests a better experience by helping with any queries or advice
- Wear your uniform with pride
- Take on other ad-hoc duties when the whole team needs to pull together.
How do I deliver this?
“Hamptonality” is a term that the brand uses to define the proactive, friendly service that Hampton hotel team members offer guests daily, aligning with the product and amenities at the hotels.
Each member of the Hampton team is committed to anticipating and fulfilling guests\’ needs and therefore always strive to be:
- Friendly: I always go out of my way to be friendly to my colleagues and to guests
- Authentic: I am authentic and true to the brand
- Caring: I am caring and compassionate, I am always eager to lend a helping hand
- Thoughtful: I am thoughtful and consider the best course of action
- I find surprising ways to approach a challenge.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Required Criteria
- Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required
- Good communication and listening skills
- Ability to work in a fast-paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.
Desired Criteria
- Experience within the hospitality industry
- Experience within a Food & Beverage/Waiting staff role
- Experience within a customer service role
Closing DateThursday 7th August, 2025
Contract Typeparttime
SalaryFrom £10.00 Hourly to £12.30 Hourly #J-18808-Ljbffr
Hampton by Hilton - Food & Beverage Team Member employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hampton by Hilton - Food & Beverage Team Member
✨Tip Number 1
Familiarise yourself with the concept of 'Hamptonality'. This proactive and friendly service approach is key to the role, so think about how you can demonstrate this in your interactions during the interview.
✨Tip Number 2
Research Andras Hotels and their commitment to training and development. Be prepared to discuss how you can contribute to their culture of growth and support for team members.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to work in a fast-paced environment. Highlight any specific instances where you went above and beyond to help guests or colleagues.
✨Tip Number 4
Think about how you can embody the values of being friendly, authentic, caring, and thoughtful. Prepare to share how these traits have influenced your previous roles in hospitality or customer service.
We think you need these skills to ace Hampton by Hilton - Food & Beverage Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Team Member. Highlight your ability to create memorable experiences for guests and your commitment to high standards in service.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated friendliness, authenticity, and a caring attitude, as these traits align with the 'Hamptonality' ethos.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've gone above and beyond for customers in past positions, and express your eagerness to contribute to the Andras Hotels team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Andras Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love creating memorable experiences for guests and how you embody the 'Hamptonality' spirit.
✨Demonstrate Your Communication Skills
Since good communication is key in this role, be prepared to showcase your listening and speaking skills. Share examples of how you've effectively communicated with guests or colleagues in past roles.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult guest or managing a busy service period. Think of relevant examples from your experience that highlight your problem-solving abilities.
✨Emphasise Teamwork and Flexibility
The role requires working closely with others in a fast-paced environment. Be ready to discuss your experience in team settings and how you adapt to changing circumstances to support your colleagues and enhance guest experiences.
