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For Companies At a Glance
- Tasks: Create memorable dining experiences for guests and assist in events.
- Company: Join Andras Hotels, Northern Ireland’s largest hotel group with a commitment to hospitality.
- Benefits: Enjoy discounted hotel rates, health care plans, and employee appreciation events.
- Why this job: Be part of a vibrant team that values true hospitality and personal growth.
- Qualifications: Good communication skills and a willingness to help; hospitality experience is a plus.
- Other info: Flexible hours and opportunities for training and career progression.
Crowne Plaza – Food & Beverage Team Member – Primarily working in C&B
Location: Crowne Plaza Hotel, 117 Milltown Road
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
Our F&B outlets makes memories for our guests. As an F&B Team Member you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. You will also be working in Conference & Banqueting and at meetings and events to ensure that our customers receive the highest customer service whether by providing an excellent food and beverage service or will ensure that our conference and banqueting rooms are presented to the highest standard and in the manner requested by our guests.
Hours
Hours: 0 hours
Pay
Pay: Up to £12.50, depending on age
What We Offer
- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Discounts at Puregym
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
About The Role
Your day to day
- Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest
- Own your Workstation – keep on top of supplies and equipment, and minimise waste
- Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
- Help create a safe space by following our safety procedures and wearing necessary protective equipment
- Be cleaner than clean – meet or exceed local cleanliness and hygiene laws
- Help with washing up and other kitchen duties when needed
- Give guests a better experience by helping with any queries or advice
- Wear your uniform with pride
- Help ensure the conference and banqueting rooms are set up and fully serviced for the day’s business to a Crowne Plaza Brand Standard which will include moving tables and chairs
- Take on other ad-hoc duties when the whole team needs to pull together.
How do I deliver this?
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all Crowne Plaza hotels. Crowne Plaza hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
Required Criteria
- Good communication and listening skills
- Ability to work in a fast-paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.
Desired Criteria
- Experience within the hospitality industry
- Experience in working in events or Conference & Banqueting
- Experience within a Food & Beverage/Waiting staff role
- Experience within a customer service role.
Closing Date Friday 12th September, 2025
Contract Type fulltime
Salary From £10.00 Hourly to £12.50 Hourly
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Crowne Plaza - Food & Beverage Team Member – Primarily working in C&B employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crowne Plaza - Food & Beverage Team Member – Primarily working in C&B
✨Tip Number 1
Familiarise yourself with the Crowne Plaza brand and its values. Understanding their commitment to True Hospitality will help you align your responses during any interviews, showcasing that you embody their service ethos.
✨Tip Number 2
Gain some hands-on experience in food and beverage service if you can. Volunteering or working part-time in a similar role can give you practical insights and examples to discuss during your interview.
✨Tip Number 3
Network with current or former employees of Andras Hotels. They can provide valuable insights into the company culture and what it takes to succeed in the Food & Beverage Team Member role.
✨Tip Number 4
Prepare to demonstrate your customer service skills during the interview. Think of specific examples where you've gone above and beyond for a guest or resolved a difficult situation, as this is crucial in hospitality.
We think you need these skills to ace Crowne Plaza - Food & Beverage Team Member – Primarily working in C&B
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly in food and beverage roles. Emphasise any previous work in events or conference and banqueting settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention specific skills that align with the job description, such as communication and teamwork, and express your enthusiasm for working at Crowne Plaza.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, like good communication, the ability to work in a fast-paced environment, and a genuine willingness to help guests. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Andras Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love working with people and how you enjoy creating memorable experiences for guests.
✨Demonstrate Your Communication Skills
Since good communication is key in this role, be prepared to showcase your listening and speaking skills. Share examples of how you've effectively communicated with guests or colleagues in past roles.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a difficult guest or managing a busy service period. Think through your responses ahead of time to demonstrate your problem-solving abilities.
✨Research Crowne Plaza and Andras Hotels
Familiarise yourself with the Crowne Plaza brand and Andras Hotels' values. Understanding their commitment to True Hospitality will help you align your answers with their expectations and show that you're a good fit for their team.
