At a Glance
- Tasks: Be the friendly face of our building, ensuring safety and cleanliness while assisting visitors.
- Company: Join Northern Ireland’s largest hotel group with a commitment to hospitality and development.
- Benefits: Enjoy discounted hotel rates, health care plans, and enhanced leave options.
- Other info: Great opportunities for career growth and training through Andras Academy.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 14 - 14 £ per hour.
Location: Andras House Ltd, Andras House, 60 Great Victoria Street
About Us
Andras Hotels is Northern Ireland’s largest hotel group with eleven hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
You will be the face of the building, greeting as well as monitoring visitors. Reporting to the Estates Manager, this position will be responsible for overseeing the daily operations and security of the building. The role includes working with contractors and assisting with planning and carrying out planned and reactive maintenance. You will also play an important role in Fire Safety in the buildings by carrying out safety checks and updating the Fire Register. The role includes maintaining the cleanliness of the building, particularly the entrance and service areas. You will work closely with the Estates department.
Hours: 46 hours
About You
You will be a well-presented, proactive, professional, hardworking and committed individual who understands the importance of building management in Andras House Properties. You will have good organisational skills, attention to detail, and be able to work independently.
Why work for us?
We are always looking for talented and enthusiastic team members at all levels to join our company. We want to encourage our team members to develop new skills, embrace new challenges and be rewarded in our company.
What We Offer:
- Discounted Hotel Rates for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity & Paternity Pay
- Cycle to work scheme
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
About The Role
Your day to day:
- Attend to the front desk of Lincoln Building, opening up at 8am and locking doors at 5:30pm
- Assist those who enter that need assistance in a pleasant and courteous manner
- Responsible for the opening/closing and the security of the whole building, reporting any suspicious behaviours and accidents
- The ordering and distribution of toiletries that arrive to each area required
- You will be responsible for the post that arrives in the morning and distribute this to the appropriate tenant
- Fire Duties – implementing and updating the Fire Register. Responsible for duties involved with fire drills within the building and have a working knowledge of the operations of the fire alarm system
- General and ad-hoc cleaning duties, to include spillages, brushing and cleaning around exterior of front door and car park area, and supervising agency cleaners
- Responsible for light maintenance duties that may be required e.g. changing of light bulbs
- Planning and scheduling the servicing of building systems and health and safety tasks by external contractors through use of property management application
- Liaising with external contractors and service providers for maintenance and repair work
- Monthly Meter Readings
- Monitor Bins and report when required to be emptied
- Inspect and patrol buildings regularly owned by Andras House as and when required
- Any other duties at the discretion of the management
- Coordinate with tenants to address their concerns, needs or complaints escalating to Estates Manager when required
- Inspecting the building regularly to identify maintenance needs and safety hazards
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours:
- Teamwork – work with commitment, cooperatively and effectively with others
- Brand Hearted – understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleagues
- Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
- Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
Required Criteria:
- Experience in a customer facing role or supervisory position
- Excellent verbal and written communication skills
- IT skills in Microsoft applications
- Good time management skills
- Team player and problem-solving skills
Desired Criteria:
- Experience within a building attendant or property management or building maintenance
- 5 GCSE’s at Grade C or above to include English
Closing Date: Tuesday 11th August, 2026
Contract Type: fulltime
Salary: £14.04 Hourly
Building Concierge / Attendant Lincoln Building employer: Andras Hotels
Andras Hotels is an exceptional employer, offering Personal Trainers the chance to thrive in a modern and supportive environment at Bodyscape Health Club in Belfast. With state-of-the-art facilities, marketing support, and a vibrant community, you will have ample opportunities for personal growth and to build your own clientele, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Building Concierge / Attendant Lincoln Building
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Andras Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Andras Hotels
Don't be shy about reaching out to Andras Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Building Concierge / Attendant Lincoln Building
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Andras Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Andras Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
