IBIS Budget - Housekeeping Manager in Belfast
IBIS Budget - Housekeeping Manager

IBIS Budget - Housekeeping Manager in Belfast

Belfast Full-Time 16 - 17 £ / hour (est.) No home office possible
Andras Hotels

At a Glance

  • Tasks: Lead and supervise housekeeping staff to ensure rooms are clean and welcoming for guests.
  • Company: Join a globally renowned hotel brand with a focus on exceptional guest service.
  • Benefits: Enjoy discounted hotel rates, health care plans, and enhanced maternity/paternity pay.
  • Other info: Opportunities for training and career progression within the Andras Hotels Group.
  • Why this job: Make a real impact on guest experiences while developing your leadership skills.
  • Qualifications: One year of supervisory experience in housekeeping and strong leadership skills.

The predicted salary is between 16 - 17 £ per hour.

Location: 35 Dublin Rd, Belfast BT2 7HE

As a Housekeeping Supervisor, you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in or get a bit of last minute work done. You will be responsible for leading, training and supervising housekeepers in the hotel’s effort to deliver outstanding guest service and financial profitability.

What We Offer:

  • Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
  • Health Care Cash Plan
  • Diamond membership of Kingsbridge Hospital Group
  • Enhanced Pension Scheme
  • Enhanced Maternity Pay
  • Enhanced Paternity Pay
  • Cycle to work
  • Recruit a friend scheme
  • Employee Appreciation and Social Events
  • Employee of the Month Award
  • £20 for completion of FLOW training
  • Increased Annual leave with service
  • Discount at Bodyscape – Employee rate and family and friend rate
  • Cyrospa discount rate at Bodyscape
  • Communication and advice on Health and Wellbeing
  • Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
  • Work for globally renowned Hotel Brands
  • Reward Club Incentive Scheme
  • Hotel Incentive scheme

About The Role:

The Housekeeping Supervisor is responsible for ensuring all Housekeeping areas of responsibility are run effectively in the absence of the Head of Department, in line with standards and that the department is adequately resourced in line with business requirements.

Your day to day:

  • Lead, train and supervise housekeeping staff on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
  • Be aware of your targets and objectives, understand how these fit within the department targets, and ensure you achieve your targets and objectives.
  • Have full awareness of Crowne Plaza brand standards and your role as Supervisor in ensuring the Housekeeping team follow through on these standards on a daily basis.
  • Assess inventory of, assign for cleaning and inspect rooms.
  • Verify and report status and/or discrepancies of rooms.
  • Manage the stock control of all cleaning products, chemicals and laundry.
  • Monitor lost and found property, stockrooms and trollies and designated inventories.
  • Assisting with the development of a proactive relationship with the Front Office and ensuring that all rooms are cleaned in conjunction with guests’ check-in/departures.
  • Perform housekeeper duties as needed.
  • Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs.
  • Awareness of guest satisfaction scores and the measures put in place to meet department quality targets and objectives.
  • Assist in performance evaluation of housekeeping staff as needed.
  • Respond to special guest requests in a timely, friendly and efficient manner.
  • Health and Safety management – comply with company procedures and Safety Risk Audits.
  • Keep staff/work areas tidy, safe and report any hazard, accident, loss or damage to management and observe all requirements under health and safety legislation.

How do I deliver this?

Heartist Transforming – Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality. AccorHotels sees a “Heartist” in each employee — a Master of the Art of Hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:

  • Make guests feel welcome
  • Make guests feel heart-warmed
  • Make guests feel incredible
  • Make guests feel like they belong

Required Criteria:

  • One year experience in a supervisory/management position in housekeeping.
  • Proven experience of leading and managing others.
  • A clear understanding of speaking and understanding English.

Desired Criteria:

  • Two years’ experience as a Housekeeping Manager.

Salary: Up to £16.51 Hourly

Contract Type: Full time

IBIS Budget - Housekeeping Manager in Belfast employer: Andras Hotels

At Andras Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values employee well-being and development. With comprehensive benefits including discounted hotel rates, health care plans, and extensive training opportunities through the Andras Academy, we empower our staff to grow within a globally renowned hotel brand. Join us in Belfast, where your contributions as a Housekeeping Supervisor will be recognised and rewarded, ensuring a fulfilling career in hospitality.
Andras Hotels

Contact Detail:

Andras Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IBIS Budget - Housekeeping Manager in Belfast

Tip Number 1

Get to know the hotel! Before your interview, take a stroll around the area or even pop in for a coffee. Familiarising yourself with the vibe and layout can give you a leg up when discussing how you’d fit into the team.

Tip Number 2

Show off your leadership skills! Be ready to share examples of how you've trained and motivated teams in the past. We want to hear about those moments when you turned a challenge into a success!

Tip Number 3

Don’t just talk about your experience; bring it to life! Use specific stories that highlight your problem-solving skills and how you’ve maintained high standards in housekeeping. This will make you memorable!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Andras Hotels.

We think you need these skills to ace IBIS Budget - Housekeeping Manager in Belfast

Leadership Skills
Training and Development
Supervisory Skills
Attention to Detail
Guest Service Orientation
Inventory Management
Health and Safety Compliance
Communication Skills
Problem-Solving Skills
Time Management
Team Management
Quality Control
Adaptability
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any supervisory experience and your ability to lead a team, as this is key for us at StudySmarter.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you can contribute to creating a welcoming environment for guests. We love seeing personality in applications!

Showcase Relevant Experience: When detailing your work history, focus on your achievements in previous housekeeping roles. Mention any specific targets you met or improvements you made, as we value results-driven candidates.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Andras Hotels

Know Your Housekeeping Standards

Familiarise yourself with the specific cleanliness and quality standards expected in the role. Research the Crowne Plaza brand standards and be ready to discuss how you would ensure your team adheres to these during the interview.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led and trained a team in the past. Think about specific situations where you motivated staff or improved performance, as this will demonstrate your capability as a Housekeeping Supervisor.

Understand Guest Satisfaction

Be ready to talk about how you would monitor and improve guest satisfaction scores. Consider sharing any previous experiences where you responded to guest feedback or special requests, highlighting your commitment to outstanding service.

Health and Safety Awareness

Brush up on health and safety regulations relevant to housekeeping. Be prepared to discuss how you would ensure compliance within your team and maintain a safe working environment, as this is crucial for the role.

IBIS Budget - Housekeeping Manager in Belfast
Andras Hotels
Location: Belfast

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