At a Glance
- Tasks: Supervise hotel operations overnight, ensuring guest satisfaction and safety.
- Company: Join Northern Ireland’s largest hotel group with a focus on training and support.
- Benefits: Enjoy discounted hotel stays, health plans, and enhanced leave options.
- Other info: Opportunities for career growth and development through Andras Academy.
- Why this job: Be part of a dynamic team delivering exceptional hospitality experiences.
- Qualifications: Customer service experience and basic IT skills required.
The predicted salary is between 14 - 14 ÂŁ per hour.
About Andras Hotels
Andras Hotels is Northern Ireland’s largest hotel group and we have been at the forefront of hospitality for the past 30 years. We are committed to training, development, and support for all team members and offer a range of staff benefits.
Location: 15 Hope Street
Hours: 32 hours per week available.
Contract Type: Part time
Salary: Up to ÂŁ14.49 per hour
Closing Date: Friday 15th May 2026
Responsibilities
- Oversee the running of the hotel from sunset to sunrise, ensuring guest expectations are met and brand standards are maintained.
- Maintain the safety and security of guests and the hotel.
- Manage front office duties: greet guests, check‑in/out, telephone, upsell services, resolve issues, process transactions, comply with health and safety procedures, and report incidents.
- Prepare and serve breakfast, manage food & beverage service, ensure preparation, cleanliness, and equipment maintenance.
- Run nightly reports using hotel software and complete required management reports.
- Reconcile F&B and reception tills and floats.
- Act as Duty Manager in the absence of Night Manager, ensuring smooth night operation.
- Perform safety and security duties: night walks, basic first aid, fire warden responsibilities, handle difficult guests, contact emergency services, remove hazards.
- Support housekeeping, conference rooms, public areas, receive goods, and perform minor maintenance tasks.
- Adopt hotel brand behaviours and deliver “Hamptonality” service quality: friendly, authentic, caring, thoughtful, and creative.
Benefits
- Discounted hotel rates across thousands of hotels worldwide for employees and family/friends.
- Health Care Cash Plan.
- Diamond membership of Kingsbridge Hospital Group.
- Enhanced Pension Scheme.
- Enhanced Maternity & Paternity Pay.
- Cycle to Work scheme.
- Recruit a Friend scheme.
- Employee Appreciation & Social Events.
- Employee of the Month Award.
- ÂŁ20 for completion of FLOW training.
- Increased annual leave with service.
- Discounts at Bodyscape and Cyrospa.
- Health & Wellbeing advice.
- Andras Academy training and development programmes.
- Work for globally renowned hotel brands.
- Reward Club Incentive Scheme.
- Hotel Incentive scheme.
Requirements
- Experience within a customer service role.
- Basic level of IT proficiency.
- Minimum 6 months experience of night shift work.
Preferred Experience
- Experience within the Hospitality Industry.
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company operates seven hotels, with 1000 bedrooms in the city. It has received awards such as Best Hotel in Belfast (Holiday Inn Belfast City Centre), Best Budget Hotel in Ireland (Ibis Belfast City Centre), and Best Serviced Apartments (Cordia Serviced Apartments). The group subscribes to the Hospitality Employers Charter and is an equal opportunities employer.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.
Hampton by Hilton - Night Supervisor in Belfast employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hampton by Hilton - Night Supervisor in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Supervisor role.
✨Tip Number 2
Be ready for the interview! Research Andras Hotels and understand their values, especially the 'Hamptonality' service quality. Prepare examples from your past experiences that showcase your customer service skills and ability to handle night shifts.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your friendly and caring nature. The hospitality industry thrives on genuine interactions, so let your authentic self shine through.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm for the role can keep you top of mind. It shows you're proactive and really interested in joining the team at Andras Hotels.
We think you need these skills to ace Hampton by Hilton - Night Supervisor in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Night Supervisor role. Highlight any customer service experience and night shift work you've done, as this will show us you're a great fit for the position.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to work with Andras Hotels and how you embody the 'Hamptonality' service quality. Be genuine and let your personality come through!
Showcase Relevant Experience: When filling out your application, make sure to mention any specific experiences in hospitality or customer service. We love seeing how you've handled challenges or gone above and beyond for guests in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Andras Hotels
✨Know Your Hotel Inside Out
Before the interview, make sure you research Hampton by Hilton and Andras Hotels. Familiarise yourself with their values, services, and what sets them apart in the hospitality industry. This will help you demonstrate your genuine interest and align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
As a Night Supervisor, you'll be dealing with guests directly. Prepare examples from your past experiences where you've gone above and beyond to meet customer expectations. Highlight your problem-solving skills and how you handle difficult situations, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a guest complaint or managing a safety issue. Practice your responses to these scenarios, focusing on your thought process and the steps you would take to ensure guest satisfaction and safety.
✨Demonstrate Your Team Spirit
Andras Hotels values teamwork, so be prepared to discuss how you work collaboratively with others. Share examples of how you've supported colleagues in previous roles, especially during night shifts, and how you contribute to a positive working environment.