At a Glance
- Tasks: Keep our gym fresh and welcoming while assisting customers and other departments.
- Company: Join Northern Ireland's largest hotel group with a focus on hospitality and tourism.
- Benefits: Enjoy discounted hotel rates, health plans, free gym membership, and career development.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Previous cleaning and customer service experience; passion for fitness is a plus.
The predicted salary is between 10 - 13 £ per hour.
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
Location: BodyScape, 117 Milltown Road
What is the job?
This is a crucial role within a dynamic and fast paced environment. Primarily this role will involve working in all areas of the gym ensuring that the entire gym is always fresh and welcoming for our customers. You may assist in other departments to ensure an excellent service to our customers.
Hours: 12 hours per week.
What We Offer:
- Discounted hotel rates at six thousand hotels worldwide
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Communication and advice on Health and Wellbeing
- Free membership at BodyScape Health Club
- Andras Academy – Training & Development Programmes & progression opportunities within the Andras Hotels Group
- Hotel Incentive Scheme
About The Role
Your day to day:
- Achieve individual and departmental targets and objectives
- Clean, prepare and service assigned areas including public areas as per established standards ensuring that the location is clean, pleasant and safe for customers
- Storerooms are kept neat and tidy at all times and locked away at night.
- Advise your supervisor when stock needs to be ordered
- Monitor and control supplies and amenities and minimise waste
- Remove all waste and dirty laundry in accordance with policies and procedures
- Immediately turn in and report any lost property found to your supervisor.
- Ensure that all cleaning equipment and machinery are maintained in working order and report faulty equipment to your supervisor.
- Report any problems with your work area to your supervisor
- Make sure the usage of all cleaning supplies is correct and follow the set standards and instructions.
- Comply with the health, safety, fire, evacuation and security regulation and procedures of the hotel.
- Always operate in a clean and hygienic manner maintaining a good standard of personal hygiene and appearance as well as having a pleasant disposition.
- Perform deep cleaning tasks
- To provide general assistance and support as part of a team
- You will be expected to adopt the hotel brand behaviours.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
- Team Work – work cooperatively and effectively with others
- Positive and “Can Do” attitude – positive, friendly manner with customers and colleagues
- Commitment – “I do what I say”, commitment to do the best in everything I do
- Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
- Integrity – honest, respectful and accountable.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Skills Needed
Required Criteria:
- Previous cleaning experience and knowledge
- Experience of working in a customer facing environment
- Ability to work within a team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours.
Desired Criteria:
- Previous cleaning experience in a gym setting
- Key holder trained
- Knowledge of using cleaning products in a safe manner
- Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners
- Strong interpersonal and empathy skills and a friendly personality
- A passion for fitness and helping others work towards goals.
Closing Date: Wednesday 3rd June, 2026
Contract Type: part-time
Salary: From £10.40 Hourly to £13.20 Hourly
Gym Cleaner & Customer Service Assistant in Belfast employer: Andras Hotels
Andras Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development through initiatives like the Andras Academy. With competitive benefits such as discounted hotel rates, enhanced maternity and paternity pay, and free membership at BodyScape Health Club, we are committed to fostering growth and providing a supportive environment for our team members in the heart of Northern Ireland's hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Gym Cleaner & Customer Service Assistant in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Andras Hotels. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Gym Cleaner & Customer Service Assistant. Confidence is key!
✨Tip Number 3
Dress the part! Even though this is a cleaning role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Gym Cleaner & Customer Service Assistant in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, we’re looking for someone who fits in with our friendly team.
Tailor Your Application:Make sure to tailor your application to the Gym Cleaner & Customer Service Assistant role. Highlight any relevant experience you have, especially in cleaning or customer service. This shows us that you understand what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Andras Hotels
✨Know the Company
Before your interview, take some time to research Andras Hotels. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Cleaning Experience
Be ready to discuss your previous cleaning experience in detail. Highlight any specific techniques or products you've used, especially if you've worked in a gym setting. This will demonstrate your knowledge and commitment to maintaining high standards of cleanliness.
✨Emphasise Customer Service Skills
Since this role involves customer interaction, prepare examples of how you've provided excellent service in the past. Share stories that showcase your positive attitude and ability to work well with others, as these traits align with the company’s values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities at Andras Academy or how the team collaborates to maintain a welcoming environment. This shows your enthusiasm for the role and your desire to grow within the company.
