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- Tasks: Lead shift operations in Food & Beverage, ensuring excellent guest service and brand standards.
- Company: Join the Crowne Plaza Belfast team, known for its vibrant hospitality culture.
- Benefits: Enjoy discounted hotel rates, health care plans, and enhanced pension schemes.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in Food & Beverage and strong customer service skills required.
- Other info: Opportunities for training and career growth through Andras Academy.
The predicted salary is between 28000 - 42000 £ per year.
Location: Crowne Plaza Belfast, 117 Milltown Road, Belfast, Northern Ireland, BT8 7XP.
Full time – £14.50 per hour.
About the role
As an F&B Supervisor you will lead shift operations in the Food & Beverage outlets, support the Conference & Banqueting Department, maintain brand standards and deliver excellent guest service.
Key responsibilities
- Lead the shift, ensuring service standards and operational targets are met.
- Manage staff, provide coaching, and maintain cleanliness and safety.
- Handle guest enquiries and complaints effectively.
- Monitor beverage and food preparation to meet company standards.
- Support the Head of Department in their absence, ensuring smooth operations.
- Ensure compliance with health & safety regulations.
- Track department targets and report on performance.
Required qualifications
- Experience in a Food & Beverage role.
- Proven supervisory experience with a hands‐on approach.
- Strong customer service skills.
- Ability to work under pressure and meet deadlines.
- Excellent communication and organisational skills.
Desired qualifications
- Hospitality supervisory experience.
- At least 5 GCSEs at grade C or above, including Maths and English.
What we offer
- Discounted hotel rates worldwide.
- Health Care Cash Plan.
- Enhanced pension scheme.
- Cycle to work scheme.
- Employee appreciation and social events.
- Annual leave increases with service.
- Training through Andras Academy.
- Additional benefits as listed in the original description.
Equal opportunities
We are an equal opportunities employer and welcome applications from all backgrounds. We are happy to discuss reasonable adjustments during the recruitment process.
Crowne Plaza - Food & Beverage Supervisor in Belfast employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crowne Plaza - Food & Beverage Supervisor in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings at places like Crowne Plaza or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to food and beverage supervision. Think about your past experiences and how they relate to the role. We want you to shine when you get that chance!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm for the role comes through. Employers love candidates who are genuinely excited about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and professional, which is exactly what they’re looking for in a Food & Beverage Supervisor.
We think you need these skills to ace Crowne Plaza - Food & Beverage Supervisor in Belfast
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the food and beverage industry shine through. We want to see your enthusiasm for delivering excellent guest service and how you can lead a team to create memorable experiences.
Tailor Your Experience: Make sure to highlight your relevant experience in food and beverage roles. We’re looking for proven supervisory skills, so share specific examples of how you've managed teams and met operational targets in your previous jobs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, and make sure to address the key responsibilities mentioned in the job description. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Crowne Plaza.
How to prepare for a job interview at Andras Hotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage operations. Familiarise yourself with common industry standards and practices, as well as any specific policies at Crowne Plaza. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Food & Beverage Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed staff or resolved conflicts. Highlight your hands-on approach and how you motivate others to meet service standards.
✨Customer Service is Key
Be ready to discuss your customer service philosophy. Think of specific instances where you've gone above and beyond for guests or handled complaints gracefully. This will demonstrate your commitment to delivering excellent guest service, which is crucial for this role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
