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For Companies At a Glance
- Tasks: Keep our apartments spotless and assist at the front desk with a smile.
- Company: Join Andras Hotels, Northern Ireland’s largest hotel group, promoting tourism and hospitality.
- Benefits: Enjoy competitive pay, health perks, discounts, and career development opportunities.
- Other info: Be part of a supportive team with great growth potential and fun events.
- Why this job: Make guests feel at home while gaining valuable experience in hospitality.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 13 - 13 ÂŁ per hour.
About the Company
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels, two apartment complexes, a café bar, and a health club. We are expanding our portfolio and promote tourism and hospitality across the country.
Job Location & Details
- Location: 355-367 Lisburn Road
- Hours: 24 hours
- Pay: Up to ÂŁ13.80, depending on age
- Contract type: part‑time
- Salary: ÂŁ13.80 per hour
Job Description
You will be responsible for ensuring standards of cleanliness, hygiene and tidiness within the apartments and for reporting any maintenance requirements in order to comply with the apartments' established quality standards. You will also carry out front desk duties as and when required.
Responsibilities
- Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times
- Apply Company’s customer relation policy and communicate apartment services to guests
- Carry out front desk duties at times as required, providing check‑in and check‑out service and anticipating guests’ needs while demonstrating excellent customer service
- Answer telephones and deal with guest queries and bookings
- Clean apartments, corridor areas, stairs and public areas and ensure they are cleaned daily to the required standards and quality targets
- Maximise the use of all resources and maintain costs at agreed levels
- Oversee ordering, delivery, count and storage of all linens and items necessary to service your department, including bathroom items, tea/coffee making facilities, stationery, equipment, cleaning materials, etc., and control cost to agreed levels
- Participate actively in any training and personnel exercises designed to improve standards and performance levels
- Implement the equal opportunities policy to ensure a neutral working environment
- Work in accordance with standard procedures within each department
- Keep staff/work areas tidy, safe, and report any hazard, accident, loss or damage to management and observe all requirements under Health & Safety at Work Act (1989)
- Record all maintenance issues and highlight to the maintenance team
How We Deliver This Role
We genuinely care about people, and we show this through living the Andras Hotels behaviours:
- Team work – work cooperatively and effectively with others
- Positive and “Can Do” attitude – positive, friendly manner with customers and colleagues
- Commitment – “I do what I say”, commitment to do the best in everything I do
- Diversity & respect – welcome, include and demonstrate respect for all individuals from all groups
- Integrity – honest, respectful and accountable
Benefits
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- ÂŁ20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – employee rate and family & friend rate
- Cyrospa discount rate at Bodyscape
- Discount at Puregym
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Employee Assistance Programme (EAP) & Wellbeing App
- Perks & Discounts – access to perks and discounts on travels, shopping and more
Required Criteria
- Ability to communicate, both verbally and written, effectively with guests, vendors and co‑workers
- Problem‑solving skills and ability to work on own initiative
- Efficient in time management and goal‑oriented
- Must read, write and speak the English language fluently
- Strong Microsoft skills
- Candidate must work well with others and have a pleasant and approachable manner
Desired Criteria
- Experience as a departmental manager within a Hotel or Serviced Apartments
- Higher level qualification or management training
- Local market knowledge and experience with emphasis on local, corporate and group business
Equal Opportunities Statement
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process.
Closing Date: Thursday 7th May 2026
Cordia Apartments - Housekeeper with Reception Duties in Belfast employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cordia Apartments - Housekeeper with Reception Duties in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Andras Hotels. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and problem-solving abilities, as these are key for the Housekeeper with Reception Duties role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take pride in your appearance reflects well on your commitment to the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Cordia Apartments - Housekeeper with Reception Duties in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any previous housekeeping or customer service roles, as these will be super relevant for us at Andras Hotels.
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Take the time to write a personal one that shows your enthusiasm for the role and the company. Mention why you want to work with us and how you can contribute to our team.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application showcases your ability to express yourself clearly and effectively. Use proper grammar and spelling to make a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows that you’re serious about joining our team at Andras Hotels.
How to prepare for a job interview at Andras Hotels
✨Know the Company
Before your interview, take some time to research Andras Hotels. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Housekeeper with Reception Duties, you'll be interacting with guests regularly. Prepare examples of how you've handled guest complaints or provided excellent service in the past. Highlighting your problem-solving skills and friendly approach will make you stand out.
✨Demonstrate Teamwork
Andras Hotels values teamwork, so be ready to discuss your experiences working collaboratively with others. Think of specific instances where you contributed to a team goal or helped a colleague, as this will align with their commitment to a positive work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or how success is measured in this role. This shows you're engaged and serious about the position.