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- Tasks: Join our estates team to manage maintenance and enhance guest experiences across our hotels.
- Company: Andras Hotels, Northern Ireland’s largest hotel group with a commitment to growth and sustainability.
- Benefits: Enjoy discounted hotel rates, health plans, enhanced pay, and professional development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the hospitality industry.
- Qualifications: Strong computer skills, teamwork experience, and customer service abilities are essential.
- Other info: Join a supportive culture focused on personal and professional growth.
The predicted salary is between 28 - 30 £ per hour.
Location: Andras House Ltd, Andras House, 60 Great Victoria Street
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
This exciting position offers an exceptional opportunity for a dynamic individual to join our estates department, based at our corporate headquarters. As an integral part of the estates team, you will work closely with the estates manager and on-site maintenance engineers spearheading the execution of practices across our portfolio of hotel and commercial properties, upholding our stringent quality benchmarks and delivering outstanding experiences for the guests and clients. You will gain exposure to various facets of property management and receive training across a spectrum of skills. This role empowers you to contribute significantly to delivering outstanding experiences for the guests and clients frequenting our establishments.
Why work for us?
At Andras, we actively seek out skilled and passionate individuals across all levels to become part of our dynamic team. We adopt an environment that nurtures personal and professional growth, encouraging our team members to grow their expertise, and ensuring that every team member feels valued and rewarded for their dedication and achievements within our company.
What We Offer
- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Discount at Puregym
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
- Employee Assistance Programme (EAP) & Wellbeing App
- Perks & Discounts – access to perks and discounts on travels, shopping and much more
About The Role
Your day to day:
- Handle scheduled and unplanned maintenance requirements for the hotels and property portfolio from listing the ticket, obtaining quotes from contractors and ensuring prompt and complete resolution of the issue.
- Dealing with repair requests based on priority with the aim to be capable of prioritising these requests on your own.
- Complete administrative tasks with the estates department and with property management and tenant liaison.
- Dealing with issues with systems and equipment and escalates to Line Manager when required.
- Complete Service Charge Budgets and Reconciliations for Commercial properties.
- Scheduling of fire & lift safety service visits and other systems.
- Assist the Estates team and hotels with Preventative Planned Maintenance schedules as required and create user documents as a reference.
- Be involved in minor but exciting projects across the group.
- To work collaboratively across teams and perform other tasks and duties as requested by management.
- Liaise with Line Manager to ensure procedures are correct and policies complied with.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours:
- Teamwork – work with commitment, cooperatively and effectively with others
- Brand Hearted – understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleagues
- Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
- Integrity – honest, respectful and accountable
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments. We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City. Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company. Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Required Criteria
- Strong skills in computer applications in Microsoft suite and Cloud applications
- Excellent verbal and written communication
- Experience of working in a team in a fast-paced environment
- Customer service skills
- Experience in a Property Management role
Desired Criteria
- Experience of working in a role in building management understanding of project management
Closing Date: Wednesday 25th March, 2026
Contract Type: fulltime
Salary: Up to £13.90 Hourly
Andras Hotels - Estates Officer in Belfast employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Andras Hotels - Estates Officer in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to Andras Hotels. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching Andras Hotels thoroughly. Know their values, recent projects, and what makes them stand out in the hospitality scene. This will not only impress your interviewers but also help you tailor your answers to fit their culture.
✨Tip Number 3
Practice common interview questions and scenarios related to property management and customer service. Role-playing with a friend can help you feel more confident and articulate during the actual interview. Remember, it’s all about showcasing your skills and how they align with the role!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows that you’re genuinely interested in the position and the company.
We think you need these skills to ace Andras Hotels - Estates Officer in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about delivering outstanding experiences for guests and clients.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in property management and customer service. We love seeing how your skills align with what we do at Andras Hotels!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Andras Hotels
✨Know Your Stuff
Before the interview, make sure you research Andras Hotels thoroughly. Understand their values, recent projects, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Team Spirit
Since teamwork is a big part of the role, be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlight any experiences where you contributed to a team goal or helped resolve conflicts, as this will resonate well with their company culture.
✨Demonstrate Problem-Solving Skills
As an Estates Officer, you'll face various maintenance challenges. Prepare to discuss specific instances where you've tackled unexpected issues or prioritised tasks effectively. This will illustrate your ability to think on your feet and manage responsibilities efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training opportunities at the Andras Academy or how the estates team collaborates with other departments. This shows your enthusiasm for the role and your desire to grow within the company.