At a Glance
- Tasks: Lead and oversee the delivery of vital wellbeing services and contracts.
- Company: Andover Mind, a key player in mental health and wellbeing.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a difference.
- Other info: Join a passionate team dedicated to improving community wellbeing.
- Why this job: Shape the future of mental health services and drive impactful change.
- Qualifications: Extensive leadership experience and a strong background in service management.
The predicted salary is between 49500 - 60500 £ per year.
We are seeking a dynamic and experienced Head of Services to lead strategic oversight and the delivery of service contracts, currently Wellbeing and PCN services, SMI Facilitators and Safe Havens for Andover Mind.
About the Role:
- To oversee the operational delivery of all contracted services, including planning, setting and monitoring performance against objectives, quality standards costs, and ensuring alignment with contracts and service specifications.
- To prepare service contracts for re-tender process and ensure the organisation is ready for any contract changes in 27/28.
- To be an active, collaborative and effective member of the Senior Leadership Team and participate in forward planning with the Chief Executive.
- Work positively and responsively with commissioners and other funders to ensure necessary contracts and agreements are in place for each service and that they are renewed as required and that documentation and proposals are discussed and agreed with the CEO and Finance Manager.
- Coordinate audits and other systems and procedures to monitor, review and report on performance and the effectiveness of services, their outcomes, impacts and outputs.
- Production of regular contract monitoring and reports on performance to commissioners and other funders.
- To act as Deputy Safeguarding lead to the Manager N&M Hants Safe Haven who is the Safeguarding lead.
- Demonstrable track record of operating at a senior manager level with extensive leadership experience.
- Proven experience of developing people and successful succession planning.
- Knowledge of quality assurance and continuous improvement processes and implementing best practice.
- Proven experience of setting and managing budgets.
- Sound organisational and project management skills with the ability to translate strategic plans into performance.
- Highly effective interpersonal, influencing and communication skills with the ability to gain the trust and confidence of commissioners and other key stakeholders quickly.
- A strong appreciation of the local and national drivers in mental health and wellbeing service provision, and a sound knowledge of primary care and community mental health services in a multi-agency context.
Head of Services in Basingstoke employer: Andover Mind
Andover Mind is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee wellbeing and professional growth. As the Head of Services, you will have the opportunity to lead impactful mental health initiatives in a community-focused environment, with access to continuous development and training opportunities. Our commitment to quality assurance and innovative service delivery ensures that you will be part of a forward-thinking team dedicated to making a meaningful difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Services in Basingstoke
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Andover Mind!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Andover Mind.
We think you need these skills to ace Head of Services in Basingstoke
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Andover Mind. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Andover Mind and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Andover Mind. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Andover Mind's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Andover Mind
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Andover Mind.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Andover Mind will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Andover Mind and how you would contribute to adapting HR strategies.
