At a Glance
- Tasks: Troubleshoot and repair complex hardware faults on innovative products.
- Company: Join a market-leading organisation dedicated to scientific advancements.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement.
- Why this job: Make a real impact in the tech world while developing your skills.
- Qualifications: Experience in electronics and problem-solving skills are essential.
The predicted salary is between 36000 - 44000 £ per year.
At Oxford Instruments Andor we are devoted to accelerating the greatest scientific advancements of our age. It matters to us that the products we develop make a real difference to our customers and contribute significantly to their research. We want to deliver differentiated, accessible solutions to the widest possible scientific research and industrial communities. We are a market leading organisation with a diverse and inclusive environment.
The Production Support Technician will play a valuable role supporting the RMA and wider Cameras team. The role will involve the troubleshooting and repair of complex hardware faults on both new and returned products (RMA). You will be the first line support diagnosing and resolving issues for production and RMA products, escalating, and liaising with engineering and/or other support functions when necessary.
Key Responsibilities
- Troubleshooting and repair of complex hardware faults on both new and returned products
- Optimisation of assembled systems/subsystems to achieve desired specification
- Accurate completion of assembly, test, and repair records
- Strict adherence to production processes and quality control requirements
- Accountability for own output, delivery, and quality of assigned production targets
- When necessary, working with Engineering on New Product Introduction (NPI) to develop appropriate engineering work instructions, build first prototypes / production units and deliver smooth transition from NPI to production volume
- Signing off NCPs within agreed parameters for designated products
- Costing Non-Warranty repairs using a template
- Work independently with a minimum of supervision
- Training of new members of team and operations staff when required
- Continually seek out ways to improve the product and processes
- Co-ordinate with stores on material supply and stock control processes giving feedback when issues are spotted with BOMs/WOs etc.
Production Support Technician - Electronics TLNT1_NI in Belfast employer: Andor Technology
At Oxford Instruments Andor, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Belfast. Our commitment to employee growth is evident through our comprehensive training programmes, competitive benefits including private medical insurance and generous leave policies, and a strong focus on work-life balance. Join us to be part of a team that not only values your contributions but also encourages diverse perspectives to drive meaningful scientific advancements.
