Senior Product Analyst in Birmingham

Who We Are: We’re on a mission to close the world’s tech skills gap. We help organisations navigate the future of technology, combining human expertise, emerging tech and AI to deliver better outcomes, faster. Since 2014, we’ve worked side-by-side with clients to solve complex challenges, build high-performing teams, and create lasting capability. As technology continues to evolve, we believe the most successful organisations will be those that combine the best of both: human ingenuity AND intelligent technology. That belief is embedded in everything we do. We call it the genius of the AND: deep expertise AND practical delivery, innovation AND responsibility, ambitious work AND sustainable careers. Through our Guide, Build and Equip approach, we help organisations embrace change, deliver meaningful impact, and develop the skills they need to thrive in an increasingly agentic world.

About you:

• You care deeply about producing high-quality work that delivers real value.
• You’re comfortable navigating ambiguity and solving complex problems collaboratively.
• You bring strong expertise in your craft, alongside a willingness to keep learning.
• You communicate clearly and build trust quickly with clients and teammates.
• You’re pragmatic, adaptable and outcome-focused.
• You enjoy sharing knowledge and helping others grow.
• You value low-ego collaboration and enjoy working as part of multidisciplinary teams.

Key Responsibilities:

• Value Validation & Viability Assessment: Build defensible business cases and ROI models for key thematic epics (such as customer preference capture, digital deal files, behavioural context, and relationship intelligence). Apply industry-standard conversion and valuation models using enterprise operational data (sales volumes, margins, configuration telemetry, and lead leakage rates) to demonstrate bottom-line impact and present clear investment recommendations to executive decision-makers.
• Epic-to-Feature Decomposition: Break down ambiguous, high-level business epics into structured features and testable user stories with crisp acceptance criteria. Bridge gaps between purely technical specifications and operational realities by writing user-centred requirements that balance customer experience, dealership workflows, and architectural enablers.
• Triad Collaboration: Partner closely with the Tech Lead (feasibility) and the User Researcher / Service Designer (desirability and usability) to build comprehensive confidence in recommendations. Ensure user research findings directly steer feature prioritisation and that technical integrations align with practical operational workflows.
• Squad Setup & Operational Leadership: Partner across the triad to establish squad rhythm, collaboration tooling, and documentation standards. Act as the operational delivery engine: facilitate sprint cadences (stand-ups, planning, backlog refinement, demos, and retrospectives), clear blockers, and sustain discovery momentum.
• Roadmap & Sizing Strategy: Build, size, and prioritise an actionable delivery roadmap with the team. Plan milestones against critical commercial cut-offs and sequencing priorities based on business value, dependency readiness, and technical enablement.
• Navigating Enterprise Governance: Guide the squad's solution concepts through formal enterprise decision gates (including Enterprise Architecture review boards, PMO checkpoints, and security/privacy governance). Partner early with enterprise architects and risk teams to secure iterative alignment and prevent downstream stage-gate delays.

Core Deliverables:

• Comprehensive business cases, value trees, and KPI tracking frameworks for each thematic epic, directly linking technical capabilities to operational and commercial returns.
• Prioritised, actionable backlog (in Jira or equivalent tooling) featuring structured epics, user stories, acceptance criteria, and data contract mappings.
• Prioritised investment roadmap sequencing validated themes by commercial return, highlighting delivery horizons, capacity requirements, and dependencies aligned to enterprise planning cycles.
• Governance artefact packs prepared and submitted for formal architecture, security, and enterprise decision boards.

Skills & Experience:

• Deep expertise in product discovery, business analysis, and early-stage product strategy within complex, matrixed enterprise environments.
• Proven track record taking visionary, ambiguous concepts and breaking them down into structured, deliverable feature backlogs and sliced requirements.
• Strong commercial acumen with the confidence to deliver highly opinionated, data-backed investment proposals to executive stakeholders.
• Experience navigating complex enterprise governance, architecture review boards, and privacy/compliance frameworks.
• Familiarity with distributed franchise/dealership ecosystems, retail operations, or enterprise CRM platforms (e.g., Salesforce 360) is highly advantageous.
• Practical, hands-on experience running agile discovery or delivery pods, with solid command of agile ceremonies and tools (Jira, Confluence).

Why join AND Digital?

We’re building a culture where talented people can do meaningful work, continue growing, AND enjoy the journey along the way. Our model is designed to build belonging and connection: we’re organised into regional ‘Clubs’ of no more than 80 people, so you (and our clients) get the benefits of that small company feel while also being connected to a larger whole. Our Practice Areas act as a ‘second home’ for our ANDis - a place where you can innovate and learn with like-minded experts who care deeply about their craft, support each other generously, and believe the best ideas come from collaboration, not hierarchy. Our culture is rooted in our values of Wonder, Share and Delight, and shows up through five traits that we celebrate and nurture in all our ANDis: we value curiosity, ambition and a growth-mindset. We are deeply client-centric. Most important of all we are human - we create an inclusive environment where people feel trusted, supported and able to be themselves.

By joining AND, we’ll provide:

• 25 days bookable holiday + flexible Bank Holidays.
• Pension: 6% of salary paid by AND Digital with a further 2% paid by you (can be increased by choice).
• Aviva healthcare cover (including pre-existing condition cover) for you.
• Flexibenefit: 1000 assigned to you via our benefits portal to select or upgrade the benefits that suit you the most. Any unused allowance from the 1000 can be taken as cash.
• Life Assurance.
• Income Protection.
• Eye test + first pair of glasses.
• Parental Benefits: Generous Enhanced Maternity and Enhanced Partner (Paternity) Leave.

Equal Opportunities Statement:

Diversity and inclusion are hugely important to us, and we’re committed to providing equal opportunities for all. We’re actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. We want you to feel safe and empowered to let us know if you need any adjustments to be made to your application or interview process, so please speak to our recruitment team.

AI Statement:

We champion tech that helps people work smarter, but we want to get to know you! If you use AI to assist with your application or interview prep, please ensure all information submitted remains an accurate, truthful representation of your personal achievements and capabilities rather than generating false or misleading information. We may reject applications where AI is used inappropriately at any stage of the recruitment process.