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- Tasks: Help customers find their perfect guitar and provide top-notch advice.
- Company: Join Andertons, a leading name in the music equipment industry.
- Benefits: Enjoy flexible part-time hours and earn £12.60 per hour.
- Why this job: Immerse yourself in music culture while delivering exceptional customer service.
- Qualifications: Passion for guitars and previous customer service experience preferred.
- Other info: Work weekends in a vibrant store environment with a focus on teamwork.
We are currently looking to add additional high-calibre Guitar Sales Consultants to work in our Sales and Service team, who are fully focussed on delivering pre and post-sale advice to our online customers. We are looking for someone who understands our customers and can help them find the perfect solution to their needs. You must possess excellent product and brand knowledge of acoustic, electric, bass guitars, and amps. You will need a desire to consistently deliver a high standard of customer service. To be fully effective in this role, you will also need to demonstrate excellent time management and organisational skills.
Key Tasks
- Knowledge of the Guitar history/heritage of the main brands.
- Knowledge of the construction and features of Guitars.
- Able to explain the differences between the brands and help our customers by giving great independent advice relevant to the customer’s requirements.
- Able to identify the features and benefits that are relevant to the customer over the phone and via email.
Key Skills
- The ability to absorb new information readily and easily and be able to pass this information on to others.
- Customer service experience, ideally in a retail environment or similar or within the music equipment sector.
- The communication skills to converse, build relationships and interact with individuals, customers, and staff at all levels. Special focus on telephone and written communication.
- The ability to react to challenges while remaining calm.
- The confidence and organisational skills to control all aspects of a busy sales environment.
- Previous experience in retail sales or similar environments preferred.
- Attention to detail and the ability to work quickly and accurately.
- Computer literate (especially MS Outlook and Excel).
Contract Type: Part Time
Working Hours: 9am-6pm Saturday, 10.45-5pm Sunday
Salary: £12.60 per hour
Job Location: Andertons Store, Guildford
Closing Date: 31st July 2025
To apply for this role please email jobs@andertons.co.uk with 'Weekend Guitar Sales Consultant' as the subject line. Please make sure to include your contact information, CV and cover letter in your email.
Weekend Guitar Sales Consultant employer: Andertons Music Co.
Contact Detail:
Andertons Music Co. Recruiting Team
jobs@andertons.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Guitar Sales Consultant
✨Tip Number 1
Familiarise yourself with the history and heritage of major guitar brands. This knowledge will not only impress during your interview but also help you connect with customers by sharing interesting facts and insights.
✨Tip Number 2
Practice explaining the differences between various types of guitars and amps. Role-play with a friend or family member to refine your ability to communicate these features clearly and effectively, as this is crucial for assisting customers.
✨Tip Number 3
Brush up on your customer service skills, especially in a retail context. Think of examples from your past experiences where you provided excellent service, as these will be valuable to discuss during your interview.
✨Tip Number 4
Demonstrate your organisational skills by preparing a schedule for your application process. This will show that you can manage your time effectively, which is essential for the role of a Weekend Guitar Sales Consultant.
We think you need these skills to ace Weekend Guitar Sales Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Weekend Guitar Sales Consultant position. Familiarise yourself with the key tasks and skills mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in customer service and retail, especially within the music equipment sector. Emphasise your product knowledge of guitars and amps, as well as any previous sales experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for music and guitars. Mention specific experiences that demonstrate your ability to provide excellent customer service and your understanding of different guitar brands and their features.
Follow Application Instructions: When submitting your application, ensure you include all required documents: your CV and cover letter. Use the specified subject line 'Weekend Guitar Sales Consultant' in your email to ensure it reaches the right person.
How to prepare for a job interview at Andertons Music Co.
✨Show Your Passion for Music
Make sure to express your love for guitars and music during the interview. Share personal experiences or stories that highlight your enthusiasm, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Demonstrate Product Knowledge
Be prepared to discuss various guitar brands, their histories, and key features. Familiarise yourself with acoustic, electric, and bass guitars, as well as amplifiers. This knowledge will help you provide insightful advice to customers and show that you are a suitable candidate.
✨Practice Customer Interaction Scenarios
Anticipate questions about how you would handle customer inquiries or complaints. Practising these scenarios can help you articulate your approach to delivering excellent customer service, which is crucial for this role.
✨Highlight Your Organisational Skills
Since time management is essential in a busy sales environment, be ready to share examples of how you've effectively managed your time in previous roles. Discuss any tools or methods you use to stay organised and ensure tasks are completed efficiently.
