At a Glance
- Tasks: Help customers find their perfect guitar and provide expert advice.
- Company: Join the vibrant team at Andertons Music Co., a leading music retailer.
- Benefits: Enjoy a competitive salary, flexible hours, and a fun work environment.
- Other info: Part-time role with opportunities to grow in the music industry.
- Why this job: Combine your passion for music with a rewarding retail experience.
- Qualifications: Knowledge of guitars and excellent customer service skills required.
The predicted salary is between 20000 - 25000 € per year.
We are currently looking to add additional high‑calibre Guitar Sales Consultants to work in our flagship store, who are fully focussed on delivering pre and post‑sale advice to our customers. We are looking for someone who understands our customers and can help them find the perfect solution to their needs. You must possess excellent product and brand knowledge of acoustic, electric, bass guitars, and amps. You will need a desire to consistently deliver a high standard of customer service. This role is for a 4‑day week schedule, working Tuesday, Wednesday, Saturday and Sunday. To be fully effective in this role, you will also need to demonstrate excellent time management and organisational skills.
Key Tasks
- Knowledge of the Guitar history/heritage of the main brands.
- Knowledge of the construction and features of Guitars.
- Able to explain the differences between the brands and help our customers by giving great independent advice relevant to the customer’s requirements.
- Able to identify the features and benefits that are relevant to the customer over the phone and via email.
Key Skills
- The ability to absorb new information readily and easily and be able to pass this information on to others.
- Customer service experience, ideally in a retail environment or similar or within the music equipment sector.
- The communication skills to converse, build relationships and interact with individuals, customers, and staff at all levels. Special focus on telephone and written communication.
- The ability to react to challenges while remaining calm.
- The confidence and organisational skills to control all aspects of a busy sales environment.
- Previous experience in retail sales or similar environments preferred.
- Attention to detail and the ability to work quickly and accurately.
- Computer literate (especially MS Outlook and Excel).
Extra Information
- Contract Type: Part Time
- Working Hours: 9am - 6pm Tuesday, Wednesday and Saturday, 10.45am - 5pm Sunday
- Salary: £27,263 FTE pro‑rata
- Job Location: Andertons Store, Guildford 58-59 Woodbridge Rd Guildford Surrey GU1 4RF
- Closing Date: 12th June 2026
Part-Time Retail Sales Consultant – Guitar in Guildford employer: Andertons Music Co
At Andertons Music Co., we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates music and creativity. Our flagship store in Guildford provides a supportive environment where employees can thrive, with opportunities for personal growth and development in the retail sector. Join us to be part of a passionate team dedicated to delivering outstanding customer service and sharing our love for guitars with fellow enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Sales Consultant – Guitar in Guildford
✨Tip Number 1
Get to know the company inside out! Research Andertons Music Co. and their products, especially guitars. This way, when you chat with them, you can show off your knowledge and passion for music, which will definitely impress.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, try role-playing different scenarios with friends or family. This will help you feel more confident when discussing guitars and providing advice.
✨Tip Number 3
Don’t forget to showcase your customer service experience! Think of specific examples where you’ve gone above and beyond for a customer. This will demonstrate your commitment to delivering top-notch service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Andertons. So, get your application in before the closing date!
We think you need these skills to ace Part-Time Retail Sales Consultant – Guitar in Guildford
Some tips for your application 🫡
Show Your Passion for Guitars:When writing your application, let your love for guitars shine through! Share your experiences with different types of guitars and how they’ve influenced your musical journey. This will help us see your genuine interest in the role.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Focus on customer service and retail experience, and don’t forget to mention any specific knowledge you have about guitar brands and models!
Be Clear and Concise:We appreciate a well-structured application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit. Avoid jargon unless it’s relevant to guitars – we want to hear your voice!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Andertons Music Co
✨Know Your Guitars
Before the interview, brush up on your knowledge of different types of guitars, their features, and the brands Andertons carries. Be ready to discuss the history and heritage of these brands, as well as how they differ from one another. This will show your passion for music and help you connect with the interviewers.
✨Customer Service Focus
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you helped customers find the right products and how you handled any challenges. This will demonstrate your ability to provide pre and post-sale advice, which is crucial for this role.
✨Practice Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. You might want to rehearse common interview questions and answers, especially those related to customer interactions. This will help you feel more confident and ensure you can build rapport with customers and colleagues alike.
✨Show Your Organisational Skills
Think of ways to showcase your time management and organisational skills during the interview. You could mention how you prioritise tasks in a busy environment or share a story about managing multiple responsibilities effectively. This will highlight your ability to thrive in a retail setting.
