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- Tasks: Help customers find their perfect pro audio gear and provide top-notch advice.
- Company: Join Andertons Music Co, a leading name in the music equipment industry.
- Benefits: Full-time hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a passionate team and share your love for music technology.
- Qualifications: Knowledge of pro audio equipment and excellent customer service skills.
- Other info: Flexible office-based role with opportunities for growth in a dynamic setting.
The predicted salary is between 30000 - 40000 £ per year.
Due to the continuing success of Andertons Music Co, we are currently looking to add an additional high‑calibre Hi‑Tech/Pro Audio Sales Consultant to work at our Guildford Sales Office as a member of our Sales and Service team, who are fully focussed on delivering pre and post‑sale advice to our online/remote customers. We are looking for someone who understands our customers and can help them find the perfect solution to their needs. You must possess excellent product and brand knowledge of equipment across the range of Pro‑Audio Dept encompassing recording equipment, PA, keyboards, synths and digital pianos. You will need a desire to consistently deliver a high standard of customer service. This position is predominantly office‑based; however, a flexible approach is required. You may occasionally be deployed to the shop floor during busy periods to support the wider team. To be fully effective in this role, you will also need to demonstrate excellent time management and organisational skills.
Key Tasks
- Knowledge of the Pro‑Audio main brands.
- Knowledge of the construction and features of products.
- Able to explain the differences between the brands and products and help our customers by giving great independent advice relevant to the customer’s requirements.
- Able to identify the features and benefits that are relevant to the customer over the phone and via email.
Key Skills
- The ability to absorb new information readily and easily and be able to pass this information on to others.
- Customer service experience, ideally in a retail environment or similar or within the music equipment sector.
- The communication skills to converse, build relationships and interact with individuals, customers, and staff at all levels.
- The ability to react to challenges while remaining calm.
- The confidence and organisational skills to control all aspects of a busy sales environment.
- Previous experience in retail sales or similar environments preferred.
- Attention to detail and the ability to work quickly and accurately.
- Computer literate (especially MS Outlook and Excel).
Contract Type: Full Time
Working Hours: 9am - 6pm Monday to Saturday, 10.45am - 5pm, Sunday. 5 day working week with day off in week and one weekend day off.
Job Location: Andertons Store, Guildford
Closing Date: 01st May 2026
Hi-Tech/Pro Audio Sales Consultant – Office Based in Guildford employer: Andertons Music Co
Contact Detail:
Andertons Music Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hi-Tech/Pro Audio Sales Consultant – Office Based in Guildford
✨Tip Number 1
Get to know the company inside out! Research Andertons Music Co, their products, and their customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your product knowledge! Brush up on the Pro-Audio brands and equipment they sell. Being able to discuss features and benefits confidently will set you apart during interviews and phone calls.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to delivering high standards of service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of sales.
We think you need these skills to ace Hi-Tech/Pro Audio Sales Consultant – Office Based in Guildford
Some tips for your application 🫡
Show Your Passion for Pro Audio: When writing your application, let your love for pro audio equipment shine through! Share your experiences with different brands and products, and how they’ve influenced your understanding of customer needs. We want to see that you’re not just knowledgeable but genuinely excited about helping customers find their perfect gear.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the job description. Use keywords from the listing, like 'customer service' and 'product knowledge', to show us you’re a great fit. This helps us see how you can contribute to our team right from the get-go!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Make sure your communication skills come across well in your writing, as this is key for the position. Remember, we’re looking for someone who can explain things clearly to our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Andertons Music Co. We can’t wait to hear from you!
How to prepare for a job interview at Andertons Music Co
✨Know Your Gear
Make sure you brush up on your knowledge of Pro-Audio equipment. Familiarise yourself with the main brands and their features, as well as how they differ from one another. This will help you provide insightful advice during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your commitment to high standards in customer care.
✨Practice Your Communication
Since this role involves interacting with customers over the phone and via email, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend, focusing on how you explain product features and benefits.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially in a busy sales environment. Share specific strategies you use to prioritise tasks and ensure that you meet deadlines, as this is crucial for success in the role.