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- Tasks: Help customers find their perfect pro-audio gear and provide top-notch advice.
- Company: Join Andertons Music Co, a leading name in the music industry.
- Benefits: Enjoy a competitive salary and a vibrant work environment.
- Why this job: Be part of a passionate team and share your love for music technology.
- Qualifications: Knowledge of pro-audio equipment and excellent customer service skills.
- Other info: Dynamic office setting with opportunities for growth in the music sector.
The predicted salary is between 28800 - 48000 £ per year.
Due to the continuing success of Andertons Music Co, we are currently looking to add an additional high-calibre Pro-Audio Sales Consultant to work at our Guildford Sales Office as a member of our Sales and Service team, who are fully focused on delivering pre and post-sale advice to our online/remote customers. We are looking for someone who understands our customers and can help them find the perfect solution to their needs.
You must possess excellent product and brand knowledge of equipment across the range of Pro-Audio Dept encompassing recording equipment, PA, keyboards, synths and digital pianos. You will need a desire to consistently deliver a high standard of customer service. To be fully effective in this role, you will also need to demonstrate excellent time management and organisational skills.
- Key Tasks
- Knowledge of the Pro-Audio main brands.
- Knowledge of the construction and features of products.
- Able to explain the differences between the brands and products and help our customers by giving great independent advice relevant to the customer's requirements.
- Able to identify the features and benefits that are relevant to the customer over the phone and via email.
- Key Skills
- The ability to absorb new information readily and easily and be able to pass this information on to others.
- Customer service experience, ideally in a retail environment or similar or within the music equipment sector.
- The communication skills to converse, build relationships and interact with individuals, customers, and staff at all levels.
- The ability to react to challenges while remaining calm.
- The confidence and organisational skills to control all aspects of a busy sales environment.
- Previous experience in retail sales or similar environments preferred.
- Attention to detail and the ability to work quickly and accurately.
- Computer literate (especially MS Outlook and Excel).
Full-time Pro-Audio Sales Consultant – Office Based in Guildford employer: Andertons Music Co.
Contact Detail:
Andertons Music Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-time Pro-Audio Sales Consultant – Office Based in Guildford
✨Tip Number 1
Get to know the company inside out! Research Andertons Music Co, their products, and their customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your product knowledge! Brush up on the Pro-Audio brands and equipment they sell. Being able to discuss features and benefits confidently will set you apart during interviews and calls.
✨Tip Number 3
Show off your customer service skills! Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This will demonstrate your commitment to delivering high standards of service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Andertons.
We think you need these skills to ace Full-time Pro-Audio Sales Consultant – Office Based in Guildford
Some tips for your application 🫡
Show Your Passion for Pro-Audio: Let us see your enthusiasm for pro-audio equipment! Share your experiences with different brands and products in your application. We want to know how you can help our customers find the perfect gear.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer service roles you've had, especially in retail or music equipment, as this will show us you're a great fit for our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make your skills and experiences stand out. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Andertons Music Co.
✨Know Your Gear
Make sure you brush up on your knowledge of pro-audio equipment. Familiarise yourself with the key brands and their products, especially recording equipment, PA systems, keyboards, synths, and digital pianos. Being able to discuss the features and benefits of these products confidently will impress your interviewers.
✨Customer Service Focus
Prepare to showcase your customer service experience. Think of examples where you've gone above and beyond for a customer, especially in a retail or music equipment context. Highlighting your ability to understand customer needs and provide tailored advice will demonstrate that you’re a great fit for their team.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with customers over the phone and via email, practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to build your confidence in delivering great independent advice.
✨Time Management is Key
Be ready to discuss how you manage your time and stay organised in a busy sales environment. Prepare examples of how you've successfully handled multiple tasks or challenges while maintaining a high standard of service. This will show that you can thrive under pressure and keep everything running smoothly.
