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- Tasks: Help customers find their perfect guitar and provide top-notch service.
- Company: Join the vibrant team at Andertons Music Co, a leading music retailer.
- Benefits: Enjoy a competitive salary and work in a fun, music-filled environment.
- Why this job: Combine your passion for music with a rewarding sales career.
- Qualifications: Knowledge of guitars and excellent customer service skills are essential.
- Other info: Flexible working hours and opportunities for growth in the music industry.
The predicted salary is between 28800 - 43200 £ per year.
Due to the continuing success of Andertons Music Co, we are currently looking to add additional high-calibre Guitar Sales Consultants to work in our Guildford Sales Office as a member of our Sales and Service team, who are fully focussed on delivering pre and post-sale advice to our online/remote customers.
We are looking for someone who understands our customers and can help them find the perfect solution to their needs. You must possess excellent product and brand knowledge of acoustic, electric, bass guitars, and amps. You will need a desire to consistently deliver a high standard of customer service.
To be fully effective in this role, you will also need to demonstrate excellent time management and organisational skills and be able to work well under pressure.
Responsibilities:- Deliver pre- and post-sale advice to online/remote customers with a high standard of customer service.
- Demonstrate knowledge of guitar history/heritage of main brands and related products.
- Explain differences between brands and provide independent advice relevant to the customer's requirements.
- Identify features and benefits relevant to the customer over the phone and via email.
- Absorb new information quickly and communicate it effectively to others.
- Interact with customers and staff at all levels, building relationships.
- Remain calm and responsive when facing challenges; manage a busy sales environment.
- Maintain attention to detail and work quickly and accurately.
- Computer literacy, especially MS Outlook and Excel.
- Customer service experience, ideally in a retail environment or within the music equipment sector.
- Knowledge of guitar brands and related products; ability to explain differences between brands.
- Strong communication skills to converse, build relationships and interact with individuals at all levels.
- The ability to absorb new information readily and pass it on to others.
- Time management and organisational skills; ability to work well under pressure.
- Contract Type: Full Time
- Working Hours: 9am - 6pm Monday to Saturday; 10.45am - 5pm Sunday (5-day week with a day off in the week and Saturday or Sunday work).
- Salary: Competitive (Subject to experience)
- Job Location: Andertons Store, Guildford, 58-59 Woodbridge Rd, Guildford, Surrey GU1 4RF
- Closing Date: 27 February 2026
To apply for this role please email jobs@andertons.co.uk with 'Full-time Guitar Sales Consultant – Office Based' as the subject line. Please make sure to include your contact information, CV and cover letter in your email.
Full-time Guitar Sales Consultant – Office Based in Guildford employer: Andertons Music Co.
Contact Detail:
Andertons Music Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-time Guitar Sales Consultant – Office Based in Guildford
✨Tip Number 1
Get to know the company inside out! Research Andertons Music Co. and their products so you can chat confidently about guitars and amps during your interview. This shows you're genuinely interested and ready to help customers find their perfect match.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers over the phone and via email, role-play with a friend or family member. This will help you articulate your thoughts clearly and build rapport, which is key in sales.
✨Tip Number 3
Show off your time management skills! Prepare examples of how you've handled busy environments before. Being able to juggle multiple tasks while keeping a cool head is crucial for this role, so have some stories ready to share.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Andertons Music Co. Good luck!
We think you need these skills to ace Full-time Guitar Sales Consultant – Office Based in Guildford
Some tips for your application 🫡
Know Your Guitars: Before you even start writing your application, brush up on your guitar knowledge! We want to see that you understand the different types of guitars and brands. Mention any specific models or brands you love in your cover letter to show your passion.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience in retail or customer service, especially if it relates to music equipment. We love seeing how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, make sure your written communication shines. Use clear and friendly language in your cover letter, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure to follow the instructions carefully, including using the right subject line in your email. We can’t wait to hear from you!
How to prepare for a job interview at Andertons Music Co.
✨Know Your Guitars
Make sure you brush up on your knowledge of different guitar brands, types, and their unique features. Be ready to discuss the history and heritage of popular brands, as this will show your passion and expertise in the field.
✨Customer Service Focus
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you can relate these experiences to the role, especially in a sales environment where understanding customer needs is key.
✨Practice Your Communication Skills
Since you'll be interacting with customers over the phone and via email, practice clear and concise communication. Role-play common customer scenarios with a friend to build your confidence in explaining product differences and benefits.
✨Time Management and Organisation
Think of ways you've successfully managed your time and stayed organised in previous roles. Be prepared to share specific strategies you use to handle busy periods, as this will demonstrate your ability to thrive under pressure.
