At a Glance
- Tasks: Engage with customers, showcase kitchen products, and manage appointments in a vibrant showroom.
- Company: Join the UK's leading kitchen makeover company with a passion for home improvements.
- Benefits: Earn £14 per hour, enjoy bonuses, staff discounts, and a pension scheme.
- Other info: Part-time role with flexible hours and opportunities for growth in a supportive team.
- Why this job: Be the face of innovation in kitchen design while helping customers save money.
- Qualifications: Experience in customer service, enthusiasm for home improvements, and strong communication skills.
The predicted salary is between 14 - 14 £ per hour.
SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £14 per hour + BONUS & BENEFITSSales and Customer Service Administrator required for the UK's leading and award-winning Kitchen makeover company.
They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.
They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updated Due to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury Branch THIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) - YOU MUST BE ABLE TO WORK ON A SATURDAYTHE ROLEAs Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephone Gathering full customer requirements, what they are looking to achieved & their expected spend level.
Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc.
You will be showing customers the products and service on offer e. g.
Kitchen doors, worktops, handles, appliances etc.
Helping customer choose colours, styles etc.
Taking phone calls from potential and existing customers as well as suppliers Following up internet and email enquiries You will also be carrying out general admin duties e. g., quotations, placing orders, dealing with suppliers and other admin work as required Ensuring the showroom is always clean and tidy This is a Part Time role working during the week with a Saturday on a Rota Basis Working as a part of a small team, helping out in all departments as business dictates You will be working from the Thatcham Branch, on the A4.
THE PERSONThe successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face.
It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc.
A friendly disposition and ability to engage customers is essential Enthusiasm for and a strong interest in home improvements The successful candidate must be able to work independently, often looking after the showroom on your own.
Confident & able to convert a customer enquiry into a lead or home/showroom appointment Able to work alternate Saturdays with additional hours as required (No Sundays)You must be IT proficient, able to use email, Word, Excel and the Microsoft suite You MUST have excellent customer service skills with great customer facing skills Hands on and happy to help within all departments Live within a commutable distance to the Thatcham Branch THE PACKAGESalary £14 per hour Bonus scheme Pro Rata Holiday entitlement Free uniform Pension Scheme Staff Discounts Part Time THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASISSALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £14 per hour + BONUS & BENEFITSTPBN1_UKTJ
Senior Customer Service & Sales Administrator in Hermitage employer: Anderson Wright Consulting
Anderson Wright Consulting Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of digital infrastructure. With a strong commitment to employee growth, you will have access to continuous professional development opportunities while working alongside industry experts in a vibrant London location. Join us to be part of a forward-thinking team that values your contributions and supports your career aspirations.
Contact Details:
Anderson Wright Consulting Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Service & Sales Administrator in Hermitage
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Anderson Wright Consulting and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Anderson Wright Consulting and let us see your personality shine through!
We think you need these skills to ace Senior Customer Service & Sales Administrator in Hermitage
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Anderson Wright Consulting.
Get Familiar with Our Brand:Before applying, take some time to learn about Anderson Wright Consulting and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Anderson Wright Consulting
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Anderson Wright Consulting.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Anderson Wright Consulting will surely appreciate.
