Customer Service Advisor in Stoke-on-Trent

Customer Service Advisor in Stoke-on-Trent

Stoke-on-Trent Full-Time 26400 - 28500 Β£ / year (est.) No working from home possible
Anderson Wright Consulting Ltd

At a Glance

  • Tasks: Provide top-notch customer service and resolve queries in a fast-paced environment.
  • Company: A leading independent company with a family-run ethos and a strong reputation.
  • Benefits: Up to Β£30,000 salary, performance bonuses, ongoing training, and career progression.
  • Other info: Be part of a supportive family-like culture with excellent growth opportunities.
  • Why this job: Join a growing team and make a real difference in customer satisfaction.
  • Qualifications: Confident phone skills and a passion for helping people; experience preferred but not essential.

The predicted salary is between 26400 - 28500 Β£ per year.

CUSTOMER SERVICE ADVISOR – TALKE - Up to Β£30,000 plus performance bonus after 6 months Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team.

The company offers exceptional ongoing training and career progression.

With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.

Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.

COMPANY BACKGROUND Our client is a leading independent company that works on a national basis.

They offer a market leading customer service experience.

Great customer service is at the heart of the business.

Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service.

This is a family run business and every single employee is a member of that family, as are the customers.

CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.

Working in a fast-paced environment, to address customer issues via the telephone or email.

CUSTOMER SERVICE DUTIES Dealing with high volume incoming...

Anderson Wright Consulting Ltd

Contact Details:

Anderson Wright Consulting Ltd Recruitment Team

We think you need these skills to ace Customer Service Advisor in Stoke-on-Trent

Customer Service Skills
Communication Skills
Problem-Solving Skills
Phone Etiquette
Email Communication
Time Management
Attention to Detail