At a Glance
- Tasks: Lead operations and create a welcoming experience for clients and visitors.
- Company: Dynamic flexible office space provider in vibrant Bristol.
- Benefits: Competitive salary, excellent benefits, and a supportive work environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Be the face of a flagship site and make a real impact on client satisfaction.
- Qualifications: Strong leadership skills and a passion for exceptional customer service.
The predicted salary is between 30000 - 32000 Β£ per year.
We are seeking a dynamic, service-led General Manager / Front of House Manager to take full ownership of a flagship flexible office site in Bristol. This is a high-profile, fast-paced role suited to a confident leader who can deliver exceptional client service, maintain outstanding, premium site standards and create a welcoming, professional experience for occupiers and visitors. You will lead day-to-day operations, support client retention, oversee the front-of-house experience and work closely with internal teams, suppliers and clients to ensure the site operates smoothly and commercially.
Key Responsibilities
- Act as the key link between the operations team, on-site staff, clients and suppliers.
- Build strong relationships with existing clients to support retention, satisfaction and renewals.
- Oversee the full customer journey, including onboarding, IT setup, offboarding and dilapidation inspections.
Contact Details:
Anderson Wright Consulting Ltd Recruitment Team
We think you need these skills to ace General Manager / Front of House Manager
Leadership Skills
Client Relationship Management
Operational Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Team Collaboration