Manager-Account Manager in Cheshire, Crewe

ACCOUNT MANAGER – CREWE - £28000 - £38000 (DOE) + EXCELLENT BENEFITS

Due to continued success and constant growth, we are looking an experienced Account Manager to join our award-winning web & software design company based in Crewe.

Our client truly understands that their employees are their biggest asset and recognises that everyone is a key factor to the companies’ continued success.

This is an excellent chance to build a rewarding career at a company that develops cutting-edge web and software applications for businesses of all shapes and sizes, from small businesses to multinational brands operating across a diverse range of industries including automotive, environmental, film, finance, healthcare, retail, sport, tourism, transport, and travel.

One of the great things about this role is the variety the team enjoys – there usually over 50 projects at any given time

ACCOUNT MANAGER JOB PURPOSE

Co-ordinating the delivery of new web and software projects and the maintenance of existing solutions.

• ACCOUNT MANAGER DUTIES
• Plan project timelines, schedule internal resources, ensure that resources are on track to complete tasks and ensure they have the information & support they need to work effectively.
• Understand the specific needs of the clients you manage and adapt your communication style and project plans accordingly.
• Track project costs ensuring that the project remains within the initial estimates.
• Hold meetings with internal development and testing resources to ensure that resources are aware of their priorities.
• Help to mitigate potential blockers and resolve issues calmly and efficiently.
• Hold update calls/video calls with clients to advise on the progress of tasks.
• Keep internal departments updated on the progress of projects, raising any concerns and providing ideas to resolve issues.
• Help clients stay up-to-date with the latest advances in digital by effectively communicating software upgrades and best practices.
• Maximise account revenue by spotting opportunities for further design and development work and upselling CSI’s other services.
• Share ideas to help improve the efficiency of the department and the wider business, and facilitate the implementation of new processes.
• Support the sales process by identifying potential opportunities within existing accounts and promoting new services and solutions to clients.
• ACCOUNT MANAGER ESSENTIAL REQUIREMENTS
• A proactive mindset with a keen eye for commercial opportunities.
• A background in sales or client management would be very beneficial.
• Any prior experience in account management or sales, particularly in a software house or digital agency, is a plus but not essential.
• ACCOUNT MANAGER DESIRABLE REQUIREMENTS
• Experience with project management and communication tools such as JIRA, Slack, Microsoft Project, and Excel.
• Contentful, Umbraco, or Word Press).
• The ability to demonstrate general web knowledge, including an understanding of how websites and web applications work.
• ACCOUNT MANAGER PACKAGE
• Working Monday to Friday 8am-4.30pm
• £28 days holiday including Bank holidays – increasing with length of service
• Employee of the month reward
• On site parking
• Company events
• Follow us on twitter #awconsultingltd

In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency

ACCOUNT MANAGER – CREWE - £28000 - £38000 (DOE) + EXCELLENT BENEFITS