At a Glance
- Tasks: Manage diverse client accounts and coordinate exciting web and software projects.
- Company: Award-winning web & software design company in Crewe, valuing employee contributions.
- Benefits: Competitive salary, 28 days holiday, employee rewards, and company events.
- Other info: Opportunity for career growth in a fast-paced environment with over 50 active projects.
- Why this job: Join a dynamic team and make a real impact on innovative projects.
- Qualifications: Strong organisational and communication skills; sales or client management experience preferred.
The predicted salary is between 28000 - 38000 £ per year.
ACCOUNT MANAGER – CREWE - £28000 - £38000 (DOE) + EXCELLENT BENEFITS
Due to continued success and constant growth, we are looking an experienced Account Manager to join our award-winning web & software design company based in Crewe.
COMPANY BACKGROUND
Our client truly understands that their employees are their biggest asset and recognises that everyone is a key factor to the companies’ continued success. This is an excellent chance to build a rewarding career at a company that develops cutting-edge web and software applications for businesses of all shapes and sizes, from small businesses to multinational brands operating across a diverse range of industries including automotive, environmental, film, finance, healthcare, retail, sport, tourism, transport, and travel. One of the great things about this role is the variety the team enjoys – there usually over 50 projects at any given time
ACCOUNT MANAGER JOB PURPOSE
Working with a diverse range of clients, you will be responsible for a portfolio of new and existing customers. Co-ordinating the delivery of new web and software projects and the maintenance of existing solutions.
ACCOUNT MANAGER DUTIES
• Plan project timelines, schedule internal resources, ensure that resources are on track to complete tasks and ensure they have the information & support they need to work effectively.
• Understand the specific needs of the clients you manage and adapt your communication style and project plans accordingly.
• Track project costs ensuring that the project remains within the initial estimates.
• Hold meetings with internal development and testing resources to ensure that resources are aware of their priorities.
• Help to mitigate potential blockers and resolve issues calmly and efficiently.
• Apply firm but fair judgement in sensitive situations, including changes to budget.
• Hold update calls/video calls with clients to advise on the progress of tasks.
• Keep internal departments updated on the progress of projects, raising any concerns and providing ideas to resolve issues.
• Help clients stay up-to-date with the latest advances in digital by effectively communicating software upgrades and best practices.
• Maximise account revenue by spotting opportunities for further design and development work and upselling CSI’s other services.
• Ensure that retainer clients are using their contracted hours effectively.
• Attend face-to-face meetings with clients, when required.
• Share ideas to help improve the efficiency of the department and the wider business, and facilitate the implementation of new processes.
• Support the sales process by identifying potential opportunities within existing accounts and promoting new services and solutions to clients.
ACCOUNT MANAGER ESSENTIAL REQUIREMENTS
• Excellent organisational skills with the ability to juggle multiple priorities.
• The confidence and composure to handle busy clients who can be demanding, have varying needs, expectations, and technical knowledge.
• Strong people skills, and excellent communication - both verbal and written - with the ability to understand technical lingo, and articulate technical ideas to non-technical audiences.
• A proactive mindset with a keen eye for commercial opportunities.
• A background in sales or client management would be very beneficial.
• Any prior experience in account management or sales, particularly in a software house or digital agency, is a plus but not essential.
• A willingness to learn and adapt as part of a dynamic team.
ACCOUNT MANAGER DESIRABLE REQUIREMENTS
• Experience with project management and communication tools such as JIRA, Slack, Microsoft Project, and Excel.
• Experience using CMS platforms (e.g., Contentful, Umbraco, or WordPress).
• The ability to demonstrate general web knowledge, including an understanding of how websites and web applications work.
• Degree educated.
ACCOUNT MANAGER PACKAGE
• Working Monday to Friday 8am-4.30pm
• £28000 - £38,000 dependent on experience
• 28 days holiday including Bank holidays – increasing with length of service
• Employee of the month reward
• On site parking
• Company events
Follow us on twitter #awconsultingltd
In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency
ACCOUNT MANAGER – CREWE - £28000 - £38000 (DOE) + EXCELLENT BENEFITS
Account Manager in Crewe employer: Anderson Wright Consulting Ltd
Anderson Wright Consulting Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of digital infrastructure. With a strong commitment to employee growth, we provide ample opportunities for professional development and advancement, particularly in our London location, which serves as a hub for cutting-edge projects. Join us to be part of a forward-thinking team that values your expertise and contributions while working on impactful large-scale infrastructure initiatives.
Contact Details:
Anderson Wright Consulting Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Crewe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, and think about how your skills can help them succeed. Practice common interview questions and be ready to discuss your past experiences in detail.
✨Tip Number 3
Show off your personality! Companies want to see the real you, so let your passion for account management shine through. Be enthusiastic about the role and share your ideas on how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Account Manager in Crewe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in managing client accounts and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your understanding of the digital landscape and how you can help our clients succeed.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to articulate ideas clearly. Whether it's through your writing style or the way you present your experiences, we want to see that you can connect with both technical and non-technical audiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Anderson Wright Consulting Ltd
✨Know Your Clients
Before the interview, research the types of clients the company works with. Understanding their diverse needs will help you demonstrate your ability to adapt your communication style and project plans accordingly.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple priorities. Share specific examples from your past experiences where you successfully juggled various projects or client demands, highlighting your excellent organisational skills.
✨Communicate Clearly
Practice articulating technical concepts in simple terms. Since you'll be dealing with clients who may not have a technical background, showing that you can bridge that gap will impress your interviewers.
✨Demonstrate Proactivity
Think of ways you can add value to the role. Be ready to discuss how you've identified commercial opportunities in previous positions and how you plan to maximise account revenue in this new role.
