At a Glance
- Tasks: Manage inbound sales enquiries and help customers with contract renewals.
- Company: Join a leading independent company with a supportive, family feel.
- Benefits: Earn £26,500 basic plus OTE £36,000, with excellent training and career progression.
- Other info: Enjoy a fun, friendly environment with staff events and recognition awards.
- Why this job: Perfect for confident communicators who love achieving targets and helping customers.
- Qualifications: Great communication skills and a positive attitude are key; sales experience is a bonus.
The predicted salary is between 29250 - 35750 £ per year.
Due to continued success and significant business growth, we are recruiting for an Inbound Sales and Retention Executive to join a successful and expanding company based in Talke. This is an excellent opportunity for someone who is confident on the telephone, enjoys speaking with customers and is motivated by achieving results. You will be dealing primarily with inbound sales enquiries and existing customer renewals, helping customers find the right solution while identifying opportunities to retain and grow business.
Previous sales or telesales experience would be advantageous; however, we are also interested in people with excellent communication skills, a strong customer service approach and the drive and willingness to succeed. The company provides excellent ongoing training, support and genuine opportunities for career progression, making this an excellent time to join the business.
COMPANY BACKGROUND
Our client is a leading independent company operating nationally and has built an excellent reputation for providing competitive services alongside outstanding customer care. Following a recent merger, the company is experiencing significant growth while continuing to maintain the supportive, family feel that has contributed to its success. Customer service remains at the heart of the business, and they are looking for people who share their commitment to providing customers with an excellent experience.
THE ROLE
As an Inbound Sales and Retention Executive, you will manage inbound sales enquiries and existing customer contract renewals, providing a professional and seamless customer experience while helping the business achieve its sales and retention targets. You will build rapport with customers, understand their requirements, explain the available products and services and confidently handle any questions or objections.
YOUR RESPONSIBILITIES WILL INCLUDE
- Managing inbound sales enquiries quickly and professionally
- Speaking with existing customers regarding contract renewals
- Understanding customer requirements and recommending appropriate products and services
- Converting inbound enquiries into sales
- Retaining existing customers and identifying opportunities to increase customer value
- Explaining product features, benefits and available options
- Handling customer objections confidently and professionally
- Negotiating solutions that meet both customer and business requirements
- Building strong relationships with new and existing customers
- Maintaining accurate customer information using the company CRM system
- Working towards individual and team sales and retention targets
- Maintaining a high level of customer service throughout every interaction
- Continually developing your product knowledge and sales techniques
SKILLS AND EXPERIENCE
We are looking for someone who is:
- Confident and professional when speaking with customers over the telephone
- Self-motivated and driven to achieve results
- Comfortable working towards sales and performance targets
- Customer-focused with excellent communication skills
- Able to build rapport quickly
- Confident handling objections and negotiating with customers
- A quick learner who can adapt to new products and systems
- Comfortable working within a busy, fast-paced environment
- Computer literate and confident using CRM systems
- A good problem solver with a positive attitude
- Resilient and able to work effectively under pressure
- A strong team player
Previous telesales, inbound sales, customer retention, renewals or contact centre experience would be advantageous, but it is not essential. A great attitude, confidence on the telephone and a willingness to learn and succeed are equally important. Due to the location of the office, having your own transport would be advantageous.
PACKAGE AND BENEFITS
- £26,500 basic salary
- OTE £36,000
- Monday to Friday – 9:00am to 5:30pm
- 20 days annual leave plus Bank Holidays
- Free onsite parking
- Excellent ongoing training and support
- Genuine opportunities for career development and progression
- Recognition awards
- Recreational breakout areas
- Staff fun days and company events
- Supportive and friendly working environment
- Opportunity to join a growing and successful business
If you are confident speaking with customers, enjoy achieving targets and want to build a long-term career within a successful and growing company, apply today for immediate consideration.
Inbound Sales & Rentention Executive in Stoke-on-Trent employer: Anderson Wright Consulting Ltd Careers
Join a globally recognised engineering organisation that prioritises employee well-being and professional growth. With competitive salaries, comprehensive benefits including private health care and a pension scheme, and a supportive work culture that values autonomy and expertise, this role in London offers a unique opportunity to thrive in a stable environment while making a meaningful impact in the electrical testing field.
Contact Details:
Anderson Wright Consulting Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales & Rentention Executive in Stoke-on-Trent
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inbound Sales & Rentention Executive at Anderson Wright Consulting Ltd Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Anderson Wright Consulting Ltd Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inbound Sales & Rentention Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inbound Sales & Rentention Executive in Stoke-on-Trent
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Anderson Wright Consulting Ltd Careers:When writing your cover letter, make sure to tailor your message specifically for Anderson Wright Consulting Ltd Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Anderson Wright Consulting Ltd Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Anderson Wright Consulting Ltd Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Anderson Wright Consulting Ltd Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Anderson Wright Consulting Ltd Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
