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- Tasks: Support the sales team by managing orders, liaising with customers and suppliers.
- Company: Join a dynamic company in Aldridge, Walsall, focused on continuous improvement.
- Benefits: Enjoy 25 days holiday, flexible hours, and a pension scheme.
- Why this job: Great opportunity to develop skills in a supportive environment while making an impact.
- Qualifications: 1-2 years in sales support, strong IT skills, and good communication required.
- Other info: Office hours are Monday to Friday, with potential flexibility for students.
The predicted salary is between 20000 - 22000 £ per year.
This role is to provide an efficient support service to ensure the smooth progression from order intake to despatch supporting the field-based sales team. It is a customer and supplier focused role working closely with the Managing Director to implement standard processes and continuous improvement.
Main responsibilities:
- Accepting new sales orders and inputting into the CRM system and checking that all products are listed, then releasing to production.
- Coordinating specification amendments outside of the standard orders and ensuring that production has acknowledged the changes.
- Liaising with customers regarding delivery and installation dates and changes.
- Working with suppliers to ensure all products arrive on time into the factory.
- Ensuring all stock is ready for despatch on the day of installation and liaising with the engineers regarding any issues or missing parts.
- Raising internal purchase orders and invoices to customers.
- Completion of documentation for completed orders including organising delivery notes.
- Weekly updating of completion plans for new orders to sales team.
- Supporting with any administration required within the sales department, quotes, specification, creating, amending, issuing.
Experience and skills required:
- 1-2 years experience in a role of a similar nature, i.e., sales support, sales administration and customer focus.
- Experience of CRM or ERP systems an advantage.
- High level of IT Skills.
- Good communication skills and confident telephone manner.
- Organised, flexible and able to prioritise.
- Educated to a minimum GCSE level to include Maths and English.
- Team player, able to work under pressure, and communicate well with all levels of the business.
- Must be confident.
Benefits:
- 25 days holiday, which includes Christmas off every year.
- Office hours – 37.5 hours Monday to Friday (there may be flexibility to work around school drop offs).
- Pension.
Locations
Sales Coordinator employer: Anderson Scott Solutions
Contact Detail:
Anderson Scott Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with CRM and ERP systems, as these are crucial for the Sales Coordinator role. If you have experience with specific software, be ready to discuss how you've used it to improve processes or support sales teams.
✨Tip Number 2
Highlight your organisational skills during any conversations. Being able to manage multiple tasks, such as coordinating orders and liaising with customers, is key in this role, so share examples of how you've successfully juggled responsibilities in the past.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since you'll be liaising with both customers and suppliers, think of instances where your clear communication made a difference in resolving issues or ensuring smooth operations.
✨Tip Number 4
Show your enthusiasm for teamwork. The job requires collaboration with various departments, so be ready to discuss how you've worked effectively within a team and contributed to achieving common goals.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or administration. Emphasise any previous roles where you managed customer relationships or worked with CRM systems.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences make you a great fit for the Sales Coordinator role.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers and team members in past roles. This is crucial for a position that requires liaising with various stakeholders.
Highlight Organisational Abilities: Demonstrate your organisational skills by mentioning specific instances where you successfully managed multiple tasks or projects simultaneously. This will show that you can handle the demands of the role.
How to prepare for a job interview at Anderson Scott Solutions
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Sales Coordinator. Familiarise yourself with the order intake process, CRM systems, and how to liaise effectively with both customers and suppliers.
✨Showcase Your Communication Skills
Since this role requires good communication skills, be prepared to demonstrate your ability to communicate clearly and confidently. Practice answering questions in a way that highlights your telephone manner and interpersonal skills.
✨Highlight Your Organisational Skills
The job demands a high level of organisation and the ability to prioritise tasks. Be ready to discuss examples from your past experience where you successfully managed multiple tasks or projects simultaneously.
✨Prepare Questions for Them
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Sales Coordinator role to show your genuine interest.
