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- Tasks: Be the go-to person for creating a safe and friendly workplace.
- Company: Join a global leader in property services with a strong reputation.
- Benefits: Enjoy a competitive salary, bonuses, and great workplace perks.
- Why this job: Make a real impact on workplace culture while developing your customer service skills.
- Qualifications: Customer service experience is essential; facilities management knowledge is a plus.
- Other info: Flexible hours with occasional cover; perfect for balancing work and studies.
Facilities Coordinator
Find out if this opportunity is a good fit by reading all of the information that follows below.
City of London
Salary basic £33,000 pa plus bonus and benefits
This role requires an energetic and professional individual to help create and maintain a safe friendly workplace and being a reliable go to person, liaising with all colleagues and contract partners.
Key Responsibilities:
* Conduct daily walkarounds, logging any faults or issues for prompt resolution.
* Quality check paperwork to ensure compliance with audit and operational standards.
* Maintain clear communication by attending operational meetings and liaising with the wider team.
* Adhere to Health, Safety, and Environmental policies, promoting a safe working environment.
* Build and sustain strong, positive relationships with clients, customers, and vendors to ensure exceptional customer service.
* Ensure that all signage and artwork are on-brand and compliant, swiftly addressing any non-conformities.
* Ensure all post and deliveries are delt with in the correct way ensuring notifications are sent
* To conduct all new starter inductions with an orientation to the building including fire evacuation routes, showers post room and breakout areas
* Management and allocations of the lockers
* Management of suppliers such as plants and coffee machines
* Help create a one team culture sharing best practice and attending regular 10 at 10 meetings.
* To be flexible in assisting in response to customer and business needs
* To report for work in good time and ready to commence at your rotated start time
* Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the business
* Ensuring colleagues adhere to a clear desk policy including cable management and general office tidiness
* Assisting with desk and office moves if needed
Knowledge
* Customer service background essential
* Knowledge of Facilities Management processes preferable
* IT Skills, Outlook, Excel, Word.
Skill & Experience
* Be able to perform in a fast-paced environment
* Experience in a customer facing environment would be essential
* Key base experience is customer focus and empathy
* Excellent communicator at all levels.
* Polite and confident telephone manner.
* Ability to multi-task and work under pressure.
* Team player – Ability to work alone or as part of a team
* Ability to prioritise workload and manage change effectively
* Attention to detail
Hours of work – 8am – 4:30pm with occasional cover to 5:30pm
By sending your CV in response to this advert, you are giving us consent to contact you to discuss your application as per our privacy policy statement. If you do not hear from us within 7 days, please assume your application has been unsuccessful and your records will be deleted from our system. Our full Privacy Policy can be found on Anderson Scott website
Facilities Coordinator employer: Anderson Scott Solutions
Contact Detail:
Anderson Scott Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Facilities Coordinator. Understanding the daily tasks, such as conducting walkarounds and managing suppliers, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience. Since this role emphasizes building strong relationships with clients and colleagues, be prepared to share specific examples of how you've excelled in customer-facing situations.
✨Tip Number 3
Showcase your communication skills. As a Facilities Coordinator, you'll need to liaise with various teams and stakeholders, so practice articulating your thoughts clearly and confidently.
✨Tip Number 4
Demonstrate your ability to multitask and work under pressure. Prepare to discuss scenarios where you've successfully managed multiple priorities, as this is crucial for thriving in a fast-paced environment.
We think you need these skills to ace Facilities Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Facilities Coordinator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant experience in customer service and facilities management. Use specific examples that demonstrate your ability to handle fast-paced environments and multi-task effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your customer service background and how you can contribute to creating a safe and friendly workplace.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Anderson Scott Solutions
✨Show Your Customer Service Skills
Since a customer service background is essential for this role, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to empathize and resolve issues effectively.
✨Demonstrate Your Attention to Detail
The role requires quality checks and compliance with operational standards. During the interview, mention instances where your attention to detail made a difference, whether in paperwork or maintaining a tidy workspace.
✨Communicate Clearly and Confidently
As an excellent communicator, you should practice articulating your thoughts clearly. Be ready to discuss how you maintain clear communication with colleagues and clients, especially in a fast-paced environment.
✨Be Prepared for Scenario Questions
Expect questions that assess your ability to handle multiple tasks under pressure. Prepare scenarios where you successfully prioritized your workload or managed change effectively, showcasing your problem-solving skills.
