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- Tasks: Help clients with their insurance needs and manage policy changes.
- Company: Join a fast-growing insurance brokerage in Shropshire.
- Benefits: Enjoy a competitive salary, annual bonus, and a supportive team environment.
- Why this job: Great opportunity to develop customer service skills in a dynamic industry.
- Qualifications: No insurance experience needed; just bring a positive attitude and good communication skills.
- Other info: Perfect for those looking to kickstart their career in a friendly, team-oriented setting.
The predicted salary is between 14400 - 33600 £ per year.
Customer Services Advisor Telford Salary up to £24,000 per annum plus annual bonus Permanent Our client is one of the fastest growing Insurance brokerages within the Shropshire region. As part of their ongoing development and growth, they now have a vacancy for a customer services advisor. Insurance experience is not essential, but a good experience and attitude is very necessary. Key Responsibilities * Servicing existing clients throughout the duration of their policy * Dealing with mid-term changes for clients * Liaising with insurers to obtain the right outcome for clients * Executing daily administration functions * Dealing with general queries including accounting ones Key Skills * Client focused * Good Numerical skills * Friendly and able to work within a team * Good Rapport Skills * I.T. literate * Can do attitude * Able to use own initiative * Strong attention to detail
Customer Services Advisor employer: Anderson Scott Solutions
Contact Detail:
Anderson Scott Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor
✨Tip Number 1
Familiarize yourself with the insurance industry basics. Even though prior experience isn't required, having a solid understanding of common terms and processes can help you stand out during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Be ready to share specific examples of how you've successfully handled client queries or resolved issues in previous roles.
✨Tip Number 3
Demonstrate your numerical skills by preparing for potential scenarios involving calculations or data interpretation. This will show that you're comfortable with the financial aspects of the role.
✨Tip Number 4
Emphasize your ability to work in a team and build rapport. Prepare to discuss how you've collaborated with colleagues in the past to achieve common goals, as this is crucial for the role.
We think you need these skills to ace Customer Services Advisor
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasize your client-focused approach, good numerical skills, and ability to work within a team. Use specific examples from your past experiences that demonstrate these skills.
Show Your Attitude: Since a 'can do' attitude is essential for this role, convey your positive mindset in your application. Share instances where you overcame challenges or went the extra mile for clients.
Tailor Your CV: Customize your CV to reflect the key responsibilities mentioned in the job description. Highlight any relevant administrative experience and your ability to handle general queries effectively.
Craft a Strong Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you are interested in working for this particular insurance brokerage and how you can contribute to their growth.
How to prepare for a job interview at Anderson Scott Solutions
✨Show Your Client-Focused Attitude
During the interview, emphasize your commitment to providing excellent customer service. Share examples of how you've successfully handled client interactions in the past, showcasing your ability to understand and meet their needs.
✨Demonstrate Your Numerical Skills
Since good numerical skills are essential for this role, be prepared to discuss any relevant experience you have with numbers. You might even want to practice some basic calculations or data interpretation before the interview to show your confidence.
✨Highlight Teamwork and Rapport Building
This position requires a friendly demeanor and the ability to work well within a team. Be ready to talk about your experiences working in teams and how you build rapport with colleagues and clients alike.
✨Prepare for General Queries
Expect questions related to general queries, including accounting ones. Brush up on basic accounting principles and think of scenarios where you resolved similar issues, demonstrating your problem-solving skills and attention to detail.
